What are the responsibilities and job description for the 06P009 - Banking Center Senior Relationship Banker position at Webster Bank?
Meaningful Career Opportunities at Webster
About Us
We are a leading commercial bank founded in 1935, dedicated to serving our clients and supporting our communities. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and as an employer.
Role Overview
This role is responsible for achieving sales, service, and operation goals for the Banking Center, aligned with Webster's Strategic Guidelines. The individual will assume responsibility for the branch in the Banking Center Manager's absence, working closely with existing clients and prospects to deepen their share of wallet and increase market share.
The successful candidate will play a vital role in coaching staff to cross-sell products and services by maintaining a working knowledge of Webster's products. They will assist with completing required operational tasks to help the team achieve or exceed audits.
Key Responsibilities:
- Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
- Assumes responsibility for the banking center in the Manager's absence, ensuring exceptional client experience.
- Achieves/exceeds individual sales, service, and operations targets.
- Responds to customers' needs by processing routine banking transactions accurately and preparing client applications.
- BUILD COI's by networking and prospecting to promote the Webster brand and create value.
- Successfully uses lead management tools and resources to document activities.
- SUPPORTS segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center growth and profitability objectives.
- Assists with completion of required audits and operational standards.
- Ensures compliance with Federal and State laws as well as bank policies and procedures.
Requirements
- High School diploma or GED required; college preferred.
- 3-5 years customer sales/service experience with 1-2 years supervisory experience.
- Demonstrated success in leading, coaching, and motivating.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and ability to support teamwork.
Salary Range
$24.00 to $30.00 USD per hour (actual salary may vary based on job-related factors).
Salary : $24 - $30
