Site Reliability Engineering Manager (Remote)

Job Summary

As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. This consistent, organic growth is why we have a need for a Site Reliability Manager looking to further their career. This role focuses on supporting our web application development and e-commerce teams and is a key part of growing the many facets of our business.

The ideal candidate for this job should be independently motivated and ready to work hard to achieve results. As an industry leader, WebstaurantStore continues to have tremendous growth and continuously promotes talented, hardworking, and dedicated individuals.

Responsibilities

As a Site Reliability Engineering Manager, you will be:

• Working effectively in a collaborative and innovative team-oriented environment.
• Responsible for hiring and growing the team.
• Mentoring and managing performance of approximately 10 direct reports to facilitate career goals
• Organizing and managing timelines, which includes collaborating with Development, BA, QA and other IT teams.
• Actively contributing to code reviews, architecture decisions and process improvements.
• Ensuring our fun and open culture is preserved.
  
  

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
  
  

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
  
  

Experience

We are looking for driven, motivated candidates who have:

• 6 years of proven expertise in leading and managing teams.
• A background running infrastructure at scale with a strong working knowledge of web development.
• Leading teams using Linux, Kubernetes, Prometheus, OTEL, and other cloud native technologies.
• Project Management Lifecycles (Agile -Scrum/Kanban and Waterfall).
• A solid understanding of both on premise and cloud based (Azure) solutions.
  
  

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Hungry:

• Passionate for their work.
• Goes above and beyond to get the job done.
• Looks for opportunities in all aspects of the company.
• Process improvement focus.
  
  

Humble:

• Easily admits to mistakes.
• Acknowledges his/her weaknesses.
• Displays a grounded confidence but not arrogance.
  
  

Smart:

• Shows empathy.
• Attentive listener.
• Adjusts his/her own behavior to fit the nature of a conversation.
• Understands what others are thinking.
  
  

One Part of the Bigger Picture

WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.

Are You Ready?

Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you!

Never heard of us? That’s okay! We love sharing our stories.

• WebstaurantStore | About Us
• Video Message from Leadership
• Clark Associates Timeline [Parent Company]
  
  

Check us out on:

• LinkedIn
• Instagram
• Facebook
• YouTube
• TikTok
• Pinterest
  
  

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices