Operation manager

Job Description

WebstaurantStore is HIRING!

We are looking for experienced, people-oriented individuals to join our team at our million square foot distribution center in Ellabell, Georgia.

If you possess a passion for excellence in all you do, love a good challenge, and enjoy working with others, this may the right company for you! The WebstaurantStore is the largest online food service equipment and supply company.

We seek dedicated, creative, and flexible individuals to help with operations. Our goal is to provide a great customer experience for all who interact with the WebstaurantStore, and we need your help in achieving this goal!

POSITION SUMMARY

The Operations Training Manager supports the General Manager and the Operations Team by leading a team of Training Specialists that build, teach, and evaluate technical, role-specific, and hard skill trainings throughout the distribution center.

An individual in this role must have superior abilities to inspire trust and authentic partnerships with professionals in all roles within the distribution center.

Further, the Operations Training Manager must continually refine his / her knowledge base, teaching expertise, and ability to coach others in their development as trainers within operations.

Aiming to always provide the best-in-class programs, the Operations Training Manager should have a keen eye for finding patterns in data sets and applying them to decision-making.

Because this position has the responsibility of managing Training Specialists and in each shift and department, the ideal candidate for this role should have flexibility with their availability and schedule on a weekly basis.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead a team of departmental Training Specialists to own, build, and improve technical, role-specific, and hard skill trainings to be utilized throughout various departments in warehouse operations.
• Own, create, facilitate a collection of high-quality and engaging training presentations, SOPs, and materials that inspire learning participation and leave employees with clear applications that enable them to be successful in the workplace.
• Share instructional ownership of the distribution center’s learning management system.
• Build feedback tools and gather insight on training experiences in order to create actionable plans with the goal of improving training experiences and comprehension.
• Ensure that all employees are receiving a consistent training experience throughout the location.
• Own the documentation that supports our training initiatives.
• Demonstrate a high level of communication with direct reports, those in need of personalized coaching, and leaders.
• Carry out other duties as assigned by the General Manager

EDUCATION and / or EXPERIENCE

• Teaching experience in industry and / or education field (preferred, but not required)
• A college education (preferred, but not required)

KNOWLEDGE, SKILLS, & ABILITIES

• A positive attitude and the ability to remain patient, even under pressure
• A strong desire and motivation to learn and grow
• Excellent written and verbal communication skills, including though digital presentation tools
• A passion to serve and support others
• The ability to initiate and maintain trusting and professional relationships that yield accountability
• An understanding of adult learning and high-quality engagement strategies
• Strong analytical and problem-solving skills
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)

PHYSICAL DEMANDS

• Work is performed while standing and / or walking, up to and including 8- hours / day depending on shift
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

We offer competitive compensation and a comprehensive benefits package including paid time off, a competitive medical / dental insurance package, K match, and wellness programs.

We also offer several perks such as a gym membership reimbursement, warehouse-wide team building activities, opportunities for bonuses, and much more! We maintain a very positive and enjoyable work environment within the warehouse and try to reward employees with fun events and perks in order to show our appreciation.

Last updated : 2024-07-05