What are the responsibilities and job description for the Digital Content Coordinator (Remote) position at WebstaurantStore?
WebstaurantStore, the world’s largest online restaurant supply company, is looking for outstanding candidates to join our team as a full-time Digital Content Coordinator. This role focuses on providing customers with the best shopping experience by locating accurate product attributes and images for new items, improving site usability, and by updating existing items when new standards are set. This is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a WebstaurantStore remote employee, you'll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
As a Digital Content Coordinator, you will:
- Review new items and select an image method (in-house photography, 3D renders, vendor assets) based on defined standards.
- Use strong research skills to navigate vendor-provided resources to locate key product information and images that meet brand standards.
- Utilize a proprietary content management system to upload key product information that includes, but is not limited to: shipping-related attributes, reference documents, and product relationships.
- Communicate effectively with Procurement, Content, and Vendors to locate all required attributes.
- Work with the Content Writing Team to identify key terms and qualities to develop filters and spec table details.
- Gather data using research and reporting tools to make suggestions to improve site features and navigability through filters, and more.
- Take ownership of assigned products to ensure they not only display accurate product information, but also consider how the product fits into its categories, and if any adjustments to the category overall are necessary.
- Work on large scale projects to make regular updates to product information, images, specifications, and reference documents.
- Meet quantity and quality KPIs (key performance indicators).
We are looking for driven, motivated candidates who:
- Have exceptional critical thinking and problem-solving skills
- Can accurately analyze large amounts of data
- Display superior attention to detail
- Can work independently and take ownership of work
- Possess strong time management and organizational skills
- Are flexible and willing to adapt to a dynamic environment
- Demonstrate solid written and verbal skills
- Are comfortable using the Microsoft Office Suite
- Experience using Adobe Photoshop is preferred, but not required
Work from home benefits include:
- The essential computer equipment, such as hardware and software, needed to perform your job.
If you’re ready for a challenge and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Digital Content Coordinator position with you! Submit your resume and apply online today.
Remote work qualifications
- Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- Access to a home router and modem.
- A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
- A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
- The desire and ability to work and communicate with other team members via chat, webcam, etc.
- Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.