What are the responsibilities and job description for the Field Service Engineer - Illinois position at Weber Packaging Solutions Inc?
Weber Packaging Solutions is seeking a highly driven Field Service Engineer based in Illinois to support customers. This role is ideal for a true road warrior - someone who thrives on being in the field, enjoys travel and takes pride in delivering hands-on technical support directly at customer sites.
Our top performers are mechanically inclined, technically skilled, and energized by a fast-paced, travel-intensive environment. This position requires a high level of independence, a strong customer-first mindset and the ability to stay organized and responsive while frequently on the road. Overnight travel is a core component of the role, averaging 3–4 nights per week.
This position offers a base salary plus quarterly bonus, along with a competitive benefits package.
Responsibilities
- Assignments will include traveling to planned, preventative, maintenance visits and installations of our label and print systems (industrial equipment).
- Managing all aspects of your assigned territory to include, but not limited to; responding to customer needs, establishing a rapport with assigned customer base, supporting customer training and events as required.
- Building and maintaining strong relationships, both internally and with customers.
Skills and Qualifications
- College or Technical degree or equivalent technical support experience.
- 1-3 years of experience as a field service technician or engineer, with background in service, print or packaging as a bonus.
- Proficient in MS Office, use of tablet, iPhone, laptop.
- Strong communication skills and the ability to manage and prioritize work.
- Ability to lift equipment and components up to 50 pounds.
- Valid driver's license with a good driving record.
Benefits and Perks
- Competitive Compensation
- Territory Bonus
- Fleet Vehicle
- Paid Time Off & Paid Leave
- 10 Paid Holidays per year
- Employee Referral Bonus Program
- Blue Cross/Blue Shield medical insurance
- Dental Insurance
- Vision Care
- Short-Term Disability
- Company Paid Life Insurance
- 401(k) Plan and company match!
- Travel points for airlines and hotels are retained by the employee for personal use
- Service Anniversary Awards
- Summer picnics and end of year holiday celebrations
- Employee Assistance Program
- Tuition Reimbursement
- Company Discounts and more!
EEO - Minority/female/male/disability/veteran. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.
Indefinite U.S. work authorization individuals only. Future sponsorship for work authorization is not available. Local applicants only.
Annual salary for this position starts at $65,000.00.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Salary : $65,000