What are the responsibilities and job description for the Inside Sales Representative position at Webco Industries?
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Build relationships. Drive results. Make an impact.
At Webco, our Inside Sales Representatives are the heartbeat of our customer experience. In this role, you’ll manage key accounts, support sales growth, and ensure our customers receive the responsive, high-quality service we’re known for.
What You’ll Do
- Serve as a primary point of contact for customers—responding quickly and professionally to inquiries
- Process and manage orders with accuracy, partnering with production and shipping teams
- Support outside sales by following up on leads and strengthening customer relationships
- Identify opportunities to grow accounts through upselling and proactive service
- Resolve customer issues and ensure a smooth, positive experience
- Maintain accurate customer data and activity in our CRM system
What You Bring
- Experience in sales, customer service, or an inside sales role
- Strong communication and relationship-building skills
- Ability to stay organized and manage multiple priorities
- Proficiency with CRM systems and Microsoft Office
- A proactive mindset with a focus on solving problems and delivering results
- Associate’s or Bachelor’s degree preferred
- Experience in manufacturing or industrial products is a plus
Why Webco?
- Collaborative, team-focused environment
- Opportunity to grow your career in sales
- Exposure to manufacturing and industrial operations
- Stable, established company with a strong reputation
If you enjoy building relationships, staying organized, and making things happen for customers, you’ll fit right in at Webco.
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