Quality Manager

The Quality Manager will lead and maintain our Quality Management System (QMS). This role is critical in ensuring compliance with FSSC 22000, ISO 9001, ISO 14001, and Responsible Distribution standards. The ideal candidate is dedicated and detail-oriented and will have a strong background in quality assurance within the chemical or related industries and a passion for continuous improvement and regulatory compliance.

RESPONSIBILITIES

• Operate, maintain, and continuously improve the company’s QMS.
• Ensure alignment with corporate goals and regulatory requirements.
• Lead internal audits and coordinate external certification audits.
• Compliance & Certification
• Maintain compliance with FSSC 22000, ISO 9001, ISO 14001, and Responsible Distribution.
• Prepare documentation and reports for certification bodies.
• Monitor changes in standards and implement necessary updates.
• Process Improvement
• Identify opportunities for process optimization and risk reduction.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPA).
• Develop and deliver training programs on quality standards and procedures.
• Documentation & Reporting
• Manage controlled documents, SOPs, Work Instructions and records related to quality and compliance.
• Analyze quality data and present findings to leadership.
• Customer & Supplier Relations
• Address customer quality concerns and ensure timely resolution.
• Evaluate supplier quality performance and support qualification processes.
• Embrace technology – recommend solutions that implement tech to focus on continuous improvement
• Report on and establish Quality KPI’s
• Embody continuous improvement - recommend ongoing improvement/opportunities for Webb
• Attendance to any/all required Webb meetings
• Complete special projects as needed

ENVIRONMENTAL, HEALTH, AND SAFETY

• Contribute to compliance for safety, regulatory, and environmental requirements applicable to Webb’s operation

ISO

• Responsible for compliance and documentation for Webb Chemical operations and update as needed

FINANCIAL

• Development, investigation, expense monitoring, and tracking transportation budgets
• Cost control, improvements, capital planning, and cost reduction mindset

LEADERSHIP

• Recommend improvements that “should” happen - utilize the collaboration approach
• Self-Motivated
• Find a way to instill trust in others
• Handle and adjust to change in a positive manner
• Become a master observer
• Learn to diminish the fear of failure
• Leaders never fail because they never quit trying
• Challenge the Status Quo
• Don’t make excuses
• Make the vision clear
• All leaders are optimists with a positive mental attitude being key
• Teamwork, always add to and improve your team
• Live and lead Webb’s Vision Map through PMA, GRACE, and The Platinum Rule

SKILLS REQUIRED

• Bachelor’s degree in Chemistry, Chemical Engineering, Quality Management, Quality Engineering or related field.
• Minimum 5 years of experience in quality management, preferably in chemical distribution or manufacturing.
• In-depth knowledge of FSSC 22000, ISO 9001, ISO 14001, and Responsible Distribution.
• Strong analytical, organizational, and communication skills.
• Experience with audit processes and regulatory compliance.
• Proficiency in QMS software and Microsoft Office Suite.
• Lead Auditor certification (ISO 9001 or ISO 14001).
• Familiarity with environmental and safety regulations.
• Experience working in a multi-site or global organization.
• Ability to plan and think creatively to obtain optimal routes.
• Must have the ability to think clearly under pressure and embrace constant change due to fluctuating customer demand.
• Technology advocate – embrace and advocate for technology changes to innovate and improve workflow.
• Ability to gather and analyze data and to work with figures.
• Solid judgement along with decision-making skills.
• Excellent verbal and written communication skills.
• Possesses understanding and application of change management practices.
• Skill in organization and prioritization, and attention to detail.
• Strong team player and leader with ability to work across multiple functions and disciplines.
• Ability to select, lead, coach, influence, motivate, develop, engage, and retain a team of employees.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand cost containment and budgetary principles.
• Confidentiality for all personnel matters.
• Understanding of DOT requirements pertaining to CDL-A Hazmat Drivers.