What are the responsibilities and job description for the Quality Manager position at Webb Chemical Service Corporation?
The Quality Manager will lead and maintain our Quality Management System (QMS). This role is critical in ensuring compliance with FSSC 22000,
ISO 9001,
ISO 14001, and Responsible Distribution standards.
REPORTS TO:
Vice President Operations
DIRECT REPORTS:
Quality Supervisor
RESPONSIBILITIES
Quality Management System Oversight
Operate, maintain, and continuously improve the company's QMS.
Ensure alignment with corporate goals and regulatory requirements.
Lead internal audits and coordinate external certification audits.
Compliance & Certification
Maintain compliance with FSSC 22000,
ISO 9001,
ISO 14001, and Responsible Distribution.
Prepare documentation and reports for certification bodies.
Monitor changes in standards and implement necessary updates.
Process Improvement
Identify opportunities for process optimization and risk reduction.
Collaborate with cross-functional teams to implement corrective and preventive actions (CAPA).
Develop and deliver training programs on quality standards and procedures.
Documentation & Reporting
Manage controlled documents, SOPs, Work Instructions and records related to quality and compliance.
Analyze quality data and present findings to leadership.
Customer & Supplier Relations
Address customer quality concerns and ensure timely resolution.
Evaluate supplier quality performance and support qualification processes.
Embrace technology – recommend solutions that implement tech to focus on continuous improvement
Report on and establish Quality KPI's
Embody continuous improvement - recommend ongoing improvement/opportunities for Webb
Attendance to any/all required Webb meetings
Complete special projects as needed
Other duties as assigned
ENVIRONMENTAL, HEALTH, AND SAFETY
Contribute to compliance for safety, regulatory, and environmental requirements applicable to Webb's operation
ISO
Responsible for compliance and documentation for Webb Chemical operations and update as needed
FINANCIAL
Development, investigation, expense monitoring, and tracking transportation budgets
Cost control, improvements, capital planning, and cost reduction mindset
LEADERSHIP
Recommend improvements that "should" happen - utilize the collaboration approach
Self-Motivated
Find a way to instill trust in others
Handle and adjust to change in a positive manner
Become a master observer
Learn to diminish the fear of failure
Leaders never fail because they never quit trying
Challenge the Status Quo
Don't make excuses
Make the vision clear
All leaders are optimists with a positive mental attitude being key
Teamwork, always add to and improve your team
Communicate- tell people what you want repeatedly
Leaders listen
Live and lead Webb's Vision Map through PMA, GRACE, and The Platinum Rule
SKILLS REQUIRED
Bachelor's degree in Chemistry, Chemical Engineering, Quality Management, Quality Engineering or related field.
Minimum 5 years of experience in quality management, preferably in chemical distribution or manufacturing.
In-depth knowledge of FSSC 22000,
ISO 9001,
ISO 14001, and Responsible Distribution.
Strong analytical, organizational, and communication skills.
ISO 9001,
ISO 14001, and Responsible Distribution standards.
The ideal candidate is dedicated and detail-oriented and will have a strong background in quality assurance within the chemical or related industries and a passion for continuous improvement and regulatory compliance.
REPORTS TO:
Vice President Operations
DIRECT REPORTS:
Quality Supervisor
RESPONSIBILITIES
Quality Management System Oversight
Operate, maintain, and continuously improve the company's QMS.
Ensure alignment with corporate goals and regulatory requirements.
Lead internal audits and coordinate external certification audits.
Compliance & Certification
Maintain compliance with FSSC 22000,
ISO 9001,
ISO 14001, and Responsible Distribution.
Prepare documentation and reports for certification bodies.
Monitor changes in standards and implement necessary updates.
Process Improvement
Identify opportunities for process optimization and risk reduction.
Collaborate with cross-functional teams to implement corrective and preventive actions (CAPA).
Develop and deliver training programs on quality standards and procedures.
Documentation & Reporting
Manage controlled documents, SOPs, Work Instructions and records related to quality and compliance.
Analyze quality data and present findings to leadership.
Customer & Supplier Relations
Address customer quality concerns and ensure timely resolution.
Evaluate supplier quality performance and support qualification processes.
Embrace technology – recommend solutions that implement tech to focus on continuous improvement
Report on and establish Quality KPI's
Embody continuous improvement - recommend ongoing improvement/opportunities for Webb
Attendance to any/all required Webb meetings
Complete special projects as needed
Other duties as assigned
ENVIRONMENTAL, HEALTH, AND SAFETY
Contribute to compliance for safety, regulatory, and environmental requirements applicable to Webb's operation
ISO
Responsible for compliance and documentation for Webb Chemical operations and update as needed
FINANCIAL
Development, investigation, expense monitoring, and tracking transportation budgets
Cost control, improvements, capital planning, and cost reduction mindset
LEADERSHIP
Recommend improvements that "should" happen - utilize the collaboration approach
Self-Motivated
Find a way to instill trust in others
Handle and adjust to change in a positive manner
Become a master observer
Learn to diminish the fear of failure
Leaders never fail because they never quit trying
Challenge the Status Quo
Don't make excuses
Make the vision clear
All leaders are optimists with a positive mental attitude being key
Teamwork, always add to and improve your team
Communicate- tell people what you want repeatedly
Leaders listen
Live and lead Webb's Vision Map through PMA, GRACE, and The Platinum Rule
SKILLS REQUIRED
Bachelor's degree in Chemistry, Chemical Engineering, Quality Management, Quality Engineering or related field.
Minimum 5 years of experience in quality management, preferably in chemical distribution or manufacturing.
In-depth knowledge of FSSC 22000,
ISO 9001,
ISO 14001, and Responsible Distribution.
Strong analytical, organizational, and communication skills.