What are the responsibilities and job description for the Retail Database Assistant position at Weavers Way Co-op?
Description
Weavers Way Co-op
Job Description
Position: Retail Database Assistant
Reports to: Retail Director
Level: II
Schedule: Full-time, hourly, approximately 35 hours/week
Work Location: Hybrid (part remote, part on-site)
Purpose:
To provide administrative support to the retail team; maintain an accurate database of products; to work with the category management team on pricing updates and promotions; to maintain database/shelf tag consistency at all locations (including coordinating signage related to promotional sales), and to provide strong customer service to both internal (co-op staff) and external customers.
Principal Duties and Responsibilities:
- Maintain POS data for all products at all sites, ensuring correct Category, Subcategory, Vendor, Tax Categories, and other details. May require follow-up with buyers and/or reviewing tax codes.
- Set initial pricing for items based on target margins unless directed by the Category Management Team.
- Ensure accurate cost data through routine updates from price lists or invoices as they are received, as well as via quarterly review, including vendor reach out and follow-up via email or phone. Import/Export price lists no later than 2 weeks prior to the effective date. Maintain correct case sizes.
- Review electronic invoices and resolve flags for new items, preorders, and other item details.
- Enter Warehouse invoices, ensuring current cost is up to date, and keep available inventory/warehouse order guide up to date.
- Support and enter transfers between locations.
- Monitor Email and Phone communications to ensure that all requests are handled accurately and in a timely manner.
- Troubleshoot mis-rings and not-on-files with store personnel.
- Support store personnel in adjusting, maintaining, and printing pricing signage, including promotional signage. Coordinate creation of signs with the Marketing team as needed, and distribute weekly price update PDFs to appropriate store personnel.
- Schedule and conduct quarterly shelf tag/pricing audits.
- Enter and test promotions as needed.
- Check Coop Deals flyers for accuracy; alert the Merchandising Coordinator about any inconsistencies.
- Assist in proofing Coop Finds & other promotional signage.
- Support the IT department with quarterly inventories.
- Provide internal and external customers with excellent service at all times.
- Use appropriate language, behavior, appearance and overall conduct with or in the presence of customers, vendors, and store personnel according to WW policies.
- Other duties as needed or required.
Schedule
It is expected that you will be flexible to the needs of the business as we are a 7 days/week retail operation. Weekend availability and travel between stores is mandatory.
Requirements
Qualifications & Skills
- Detail-oriented with demonstrated problem-solving skills.
- Proficient in Microsoft Office Suite and/or Google Drive.
- Ability to prioritize tasks and manage time.
- Comfortable with mathematical concepts (including percentages and unit conversions).
- Strong communication and collaboration skills.
- Familiarity with retail software.
- Previous grocery retail experience.
- Previous data entry experience (SQL knowledge a plus).
Compensation & Benefits
- Hourly Rate: $18.00
- Health Coverage: Medical, dental, and vision insurance, with embedded wellness benefits
- Income Protection: Paid short-term and long-term disability (STD & LTD)
- Retirement: 401(k) plan with employer match
Perks:
- 15% employee discount
- Additional discount on one freshly prepared in-house meal per day
Salary : $18