What are the responsibilities and job description for the Logistics Coordinator position at Weaver Popcorn Bulk, LLC?
Reports To | Global Logistics Manager, Weaver Popcorn |
FLSA Status | Full-time Exempt |
Location | Split between Weaver Popcorn Headquarters and Weaver Fundraising Headquarters |
Logistics Coordinator
Are you ready to take your career to the next level? If so, Come Grow with Us at Weaver Popcorn. Weaver Bulk is seeking talented individuals like you to join our dynamic team.
We are seeking a detail-oriented Logistics Coordinator to support domestic freight, logistics coordination, customer order management, and inside sales activities for the domestic sales team. This dual logistics and inside sales role is responsible for coordinating shipments, supporting order flow, tracking freight activity, communicating with customers and internal teams, and helping ensure timely, accurate delivery of product. The ideal candidate thrives in a fast-paced environment, enjoys solving operational issues, and is highly organized with strong attention to detail.
Location: Carmel, IN (5 days In-office split time between Weaver Fundraising and Weaver Popcorn Headquarters)
HOW WILL WE HELP YOU GROW?
- Competitive compensation
- 3 weeks PTO in your first year
- 401(k) plan matches 100% of your 401(k) deferrals up to 10%
- Benefits start 1st day of the month following 30 days of employment and include comprehensive medical, dental, vision, life, and disability coverage
- Up to $15,000 annual education reimbursement per year
HOW WILL YOU HELP US GROW?
Logistics Coordination
- Coordinate freight activity, including scheduling, tracking, and communicating shipment status to customers, carriers, the warehouse, and sales.
- Partner with production and warehousing teams, shipping, customer service, and sales to schedule deliveries, confirm inventory availability, and manage freight.
- Execute domestic and international deliveries up to and including international documentation, compliance, and vendor relationships.
- Identify service issues and proactively escalate and resolve freight concerns to maximize OTIF (On-Time In-Full) service.
External & Internal Customer Support
- Serve as the primary point of contact for customer orders, providing updates on order status, product availability, and delivery expectations.
- Process and manage customer orders from entry through fulfillment, ensuring accuracy, completeness, and timely execution.
- Build and maintain strong customer relationships through proactive communication, follow-up, and issue resolution.
- Investigate and resolve customer inquiries, order discrepancies, and service concerns while coordinating with internal teams as needed.
- Collaborate with sales, finance, IT, and customer-facing teams to support customer commitments and ensure a seamless order-to-delivery experience.
WHAT DO YOU NEED TO HAVE?
- Bachelor’s degree in business administration, Supply Chain, Logistics, or a related field preferred.
- 2 years of experience in logistics coordination, domestic freight, inside sales support, customer service, order management, supply chain, distribution, manufacturing, or sales operations preferred.
- Strong organizational skills and ability to manage multiple priorities.
- Strong attention to detail and accuracy in data entry, freight documentation, shipment tracking, and order processing.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience working within CRM and ERP systems or like-minded logistics software is preferred.
- Excellent written and verbal communication skills.
The role responsibilities are many, various, and not limited to those written in this document.
Salary : $60,000 - $65,000