What are the responsibilities and job description for the Director of Product Design position at Weave?
At Weave (NASDAQ: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 30,000 customers and growing, Weave’s all-in-one platform supports every interaction from scheduling and payments to communication and reviews making it easier for healthcare professionals to focus on what matters most:
The Director of Product Design will lead and scale Weave’s Product Design organization, shaping the vision and execution of user-centered experiences across our platform. This role is responsible for defining a compelling design strategy, building and developing high-performing teams, and ensuring design is deeply embedded in how we solve problems and deliver value to customers. You will partner closely with Product, Engineering, Marketing, and Executive Leadership to align design outcomes with company objectives. This is a highly visible leadership role with broad organizational impact.
What You Will Own
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
The Director of Product Design will lead and scale Weave’s Product Design organization, shaping the vision and execution of user-centered experiences across our platform. This role is responsible for defining a compelling design strategy, building and developing high-performing teams, and ensuring design is deeply embedded in how we solve problems and deliver value to customers. You will partner closely with Product, Engineering, Marketing, and Executive Leadership to align design outcomes with company objectives. This is a highly visible leadership role with broad organizational impact.
What You Will Own
- Define, articulate and execute a clear Product Design vision and strategy aligned to company and product goals.
- Ensure a cohesive, high-quality user experience across all product features and touchpoints.
- Build, lead, and develop a high-performing team of Product Designers, UX Researchers, and people managers.
- Create a culture of collaboration, inclusion, and continuous growth within the design organization.
- Champion user-centered design by embedding research, discovery, and usability testing into product development.
- Partner with Product and Engineering leadership to ensure we are solving the right problems in the right ways.
- Oversee the evolution and governance of the design system to ensure consistency, scalability, and speed.
- Define and track OKRs and KPIs that measure the impact of design on customer experience and business outcomes.
- Communicate design strategy, concepts, and results clearly to executive stakeholders.
- Serve as a thought leader internally and externally, elevating the design function and its impact across the business.
- 10 years of experience in Product Design, UX, or a related field.
- Significant experience leading and scaling design teams, including developing people managers.
- Demonstrated ability to define and execute a design vision that drives measurable business and customer outcomes.
- Deep expertise in user-centered design principles, research methodologies, and modern product development practices.
- Experience owning or evolving a design system at scale.
- Strong cross-functional collaboration skills across Product, Engineering, and Executive leadership.
- Excellent written and verbal communication skills.
- Ability to operate strategically while staying connected to tactical execution in a fast-paced environment.
- You think in systems and see the connection between design, business strategy, and customer value.
- You lead with clarity and conviction while remaining open, curious, and collaborative.
- You are passionate about building inclusive teams where people can do their best work.
- You thrive in ambiguity and bring structure and momentum to complex problems.
- You champion experimentation, learning, and continuous improvement.
- You care deeply about craft without losing sight of speed and impact.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.