What are the responsibilities and job description for the Systems Operation Dispatcher position at We Energies?
JOB REQUIREMENTS: We Energies, a subsidiary of WEC Energy Group, is
seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin
location. This position is represented by Local 2150. Job
Responsibilities The Systems Operation Dispatcher performs the following
duties: Handles communications using a multiple line phone/radio system
Dispatches, routes, and monitors field personnel (gas and/or electric)
designated for both planned and unplanned work Utilizes multiple
software programs used to create, track and analyze work orders,
dispatch field resources, and submit locate requests Works with a sense
of urgency to immediately route field personnel to calls involving
imminent danger or threats to public safety Works collaboratively with
peers and management personnel to prioritize work and resources based on
emergency response, worker qualifications, availability, location and
schedule of field operations personnel Uses callout system to replace
absenteeism, workload needs, or as directed by supervision Utilizes the
distribution systems to accurately document customer outage information
Adapt to a constantly changing work environment, think quickly to make
tough decisions, ability to work independently without direct
supervision, work under stress, multi-task and problem solve at a very
high level This occupation includes rotating shifts including weekends
and holidays Minimum qualifications Maintain and abide by NERC security
access for Physical Security Perimeter (PSP) Testing Requirements
CritiCall Dispatcher Test (CRIT): An interactive computer-administered
test that measures reading comprehension, memory recall, spelling, call
summarization, multitasking, data entry, speech
comprehension/interpretation/hearing, cross referencing, behavioral
personality assessment, and situation judgement End Date: 08/21/2026
Minimum Posting Range: \$29.05 Maximum Posting Range: \$48.41 The pay
range reflects the minimum and maximum for the position at the time of
posting and may be modified in the future. The starting salary/pay
within the pay range will be based on several factors, as applicable,
But Not Limited To, Relevant Education, Qualifications, Certifications,
experience, skills, geographic location, shift, travel requirements,
collective bargaining agreements, and business and organizational needs.
At WEC Energy Group, it is not typical for an individual to be hired at
or near the top of the range for their role. WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue
accepting applications for any position if deemed necessary. Learn more
at Careers WEC Energy Group will only employ those who are legally\...
For full info follow application link. We Energies is an Equal
Opportunity/Affirmative Action employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran status.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/7F4457689B114D6B Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.
seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin
location. This position is represented by Local 2150. Job
Responsibilities The Systems Operation Dispatcher performs the following
duties: Handles communications using a multiple line phone/radio system
Dispatches, routes, and monitors field personnel (gas and/or electric)
designated for both planned and unplanned work Utilizes multiple
software programs used to create, track and analyze work orders,
dispatch field resources, and submit locate requests Works with a sense
of urgency to immediately route field personnel to calls involving
imminent danger or threats to public safety Works collaboratively with
peers and management personnel to prioritize work and resources based on
emergency response, worker qualifications, availability, location and
schedule of field operations personnel Uses callout system to replace
absenteeism, workload needs, or as directed by supervision Utilizes the
distribution systems to accurately document customer outage information
Adapt to a constantly changing work environment, think quickly to make
tough decisions, ability to work independently without direct
supervision, work under stress, multi-task and problem solve at a very
high level This occupation includes rotating shifts including weekends
and holidays Minimum qualifications Maintain and abide by NERC security
access for Physical Security Perimeter (PSP) Testing Requirements
CritiCall Dispatcher Test (CRIT): An interactive computer-administered
test that measures reading comprehension, memory recall, spelling, call
summarization, multitasking, data entry, speech
comprehension/interpretation/hearing, cross referencing, behavioral
personality assessment, and situation judgement End Date: 08/21/2026
Minimum Posting Range: \$29.05 Maximum Posting Range: \$48.41 The pay
range reflects the minimum and maximum for the position at the time of
posting and may be modified in the future. The starting salary/pay
within the pay range will be based on several factors, as applicable,
But Not Limited To, Relevant Education, Qualifications, Certifications,
experience, skills, geographic location, shift, travel requirements,
collective bargaining agreements, and business and organizational needs.
At WEC Energy Group, it is not typical for an individual to be hired at
or near the top of the range for their role. WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue
accepting applications for any position if deemed necessary. Learn more
at Careers WEC Energy Group will only employ those who are legally\...
For full info follow application link. We Energies is an Equal
Opportunity/Affirmative Action employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran status.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/7F4457689B114D6B Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.
Salary : $48