What are the responsibilities and job description for the Systems Operation Dispatcher position at We Energies?
JOB REQUIREMENTS: We Energies, a subsidiary of WEC Energy Group, is
seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin
location. This position is represented by We Energies L2150 Union. Job
Responsibilities The Systems Operation Dispatcher performs the following
duties: Handles communications using a multiple line phone/radio system.
Dispatches, routes, and monitors field personnel (gas and/or electric)
designated for both planned and unplanned work. Utilizes multiple
software programs used to create, track and analyze work orders,
dispatch field resources, and submit locate requests. Works with a sense
of urgency to immediately route field personnel to calls involving
imminent danger or threats to public safety. Works collaboratively with
peers and management personnel to prioritize work and resources based on
emergency response, worker qualifications, availability, location and
schedule of field operations personnel. Uses callout system to replace
absenteeism, workload needs, or as directed by supervision. Utilizes the
distribution systems to accurately document customer outage information.
Adapt to a constantly changing work environment, think quickly to make
tough decisions, ability to work independently without direct
supervision, work under stress, multi-task and problem solve at a very
high level. This occupation includes rotating shifts including weekends
and holidays Minimum Qualifications Maintain and abide by NERC security
access for Physical Security Perimeter (PSP). Testing Requirements Basic
Clerical Aptitude test (BCAB):Ability to classify information according
to preset rules; spelling and grammar; basic mathematics; filing and
sorting information. CritiCall Dispatcher Test (CRIT): An interactive
computer-administered test that measures data entry, call summarization,
memory recall, prioritization, probability, map reading,
spelling/grammar, and speed & accuracy. End Date: 11/13/2025 Minimum
Posting Range: \$29.05 Maximum Posting Range: \$41.51 The pay range
reflects the minimum and maximum for the position at the time of posting
and may be modified in the future. The starting salary/pay within the
pay range will be based on several factors, as applicable, but not
Limited To, Relevant Education, Qualifications, Certifications,
experience, skills, geographic location, shift, travel requirements,
collective bargaining agreements, and business and organizational needs.
At WEC Energy Group, it is not typical for an individual to be hired at
or near the top of the range for their role. WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue
accepting applications for any position if\... For full info follow
application link. We Energies is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, or protected veteran status. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/104596DE715D45CA Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin
location. This position is represented by We Energies L2150 Union. Job
Responsibilities The Systems Operation Dispatcher performs the following
duties: Handles communications using a multiple line phone/radio system.
Dispatches, routes, and monitors field personnel (gas and/or electric)
designated for both planned and unplanned work. Utilizes multiple
software programs used to create, track and analyze work orders,
dispatch field resources, and submit locate requests. Works with a sense
of urgency to immediately route field personnel to calls involving
imminent danger or threats to public safety. Works collaboratively with
peers and management personnel to prioritize work and resources based on
emergency response, worker qualifications, availability, location and
schedule of field operations personnel. Uses callout system to replace
absenteeism, workload needs, or as directed by supervision. Utilizes the
distribution systems to accurately document customer outage information.
Adapt to a constantly changing work environment, think quickly to make
tough decisions, ability to work independently without direct
supervision, work under stress, multi-task and problem solve at a very
high level. This occupation includes rotating shifts including weekends
and holidays Minimum Qualifications Maintain and abide by NERC security
access for Physical Security Perimeter (PSP). Testing Requirements Basic
Clerical Aptitude test (BCAB):Ability to classify information according
to preset rules; spelling and grammar; basic mathematics; filing and
sorting information. CritiCall Dispatcher Test (CRIT): An interactive
computer-administered test that measures data entry, call summarization,
memory recall, prioritization, probability, map reading,
spelling/grammar, and speed & accuracy. End Date: 11/13/2025 Minimum
Posting Range: \$29.05 Maximum Posting Range: \$41.51 The pay range
reflects the minimum and maximum for the position at the time of posting
and may be modified in the future. The starting salary/pay within the
pay range will be based on several factors, as applicable, but not
Limited To, Relevant Education, Qualifications, Certifications,
experience, skills, geographic location, shift, travel requirements,
collective bargaining agreements, and business and organizational needs.
At WEC Energy Group, it is not typical for an individual to be hired at
or near the top of the range for their role. WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue
accepting applications for any position if\... For full info follow
application link. We Energies is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, or protected veteran status. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/104596DE715D45CA Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
Salary : $29 - $42