What are the responsibilities and job description for the Costco Appointment Generator position at We Care Plumbing, Heating & Air?
Who We Are
We are We Care Plumbing, Heating, and Air, a team of home service experts who go the extra mile to ensure peak performance for our customers' home’s plumbing, heating, air conditioning, and electrical systems.
What We Offer
- $18-$20 an hour PLUS an increasing scaled incentive Bonus on installation sales.
- PTO and Sick time
- Paid Holidays
- Medical, Dental, and Vision plans for you and your family to choose from with company contribution that increases with tenure.
- 401K with a company contribution match.
- Continuous Training for your Professional Development
- Full-time position with flexibility, working in a dynamic, collaborative, and fun environment!
The Big Responsibility
Our Lead Generators act as Brand Ambassadors at our partner businesses as the first point of contact with customers. Located inside our partnered Costco's, the Lead Generator answers customer questions about our products and services, collects contact information, and schedules in-home customer estimates or services. This is a great opportunity if you have experience selling or canvassing and enjoy building relationships by engaging people in conversation.
Key Contributions
- Greet customers approaching the company display to encourage them to stop and learn about the company’s products and services
- Engaging customer's in conversations about their home service needs
- Explain the features and benefits of the various products and services while soliciting information from the customers on their individual needs
- Schedule in-home appointments with our Comfort Advisors to provide estimates for product and services
- Represent the company professionally, honestly, and ethically
Desired Skills and Experience
- High school diploma and or equivalent
- Prior experience working in retail or incentivized sales experience is highly desired but not required
- Ability to be standing/walking for 4-8 hours at a time
- Must have the ability to use a smartphone utilizing email and text.
- Reliable transportation and the ability to travel within a 1-hour radius when needed.
- Ability to provide clear communication and customer service
Preferred Qualifications
- Bilingual in Spanish is strongly preferred but not required.
Equal Opportunity Employer
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Do you have any previous experience in Lead Generation?
- Do you have any previous sales experience?
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $18 - $20
