Medical office Bilingual

Job Summary
We are seeking a dynamic Medical Office Front Desk professional to be the welcoming face of our healthcare facility. In this vital role, you will manage patient interactions, coordinate appointments, handle medical documentation, and ensure smooth administrative operations. Your enthusiasm and attention to detail will contribute to a positive patient experience and efficient clinic workflow. This position offers an exciting opportunity to utilize your medical administrative expertise in a fast-paced, patient-centered environment.

Duties

• Greet patients warmly and professionally, providing exceptional customer service at all times
• Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage and perform insurance eligibility and benefits verification for Medicare, Medicaid, and private insurers
• Collect and process payments, including medical collections and billing procedures using medical billing software
• Manage medical records and ensure proper documentation review in compliance with HIPAA regulations
• Answer multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally
• Maintain accurate patient information, update medical records, and assist with intake procedures for new patients
• Facilitate communication between patients and healthcare providers regarding care plans, CPT coding, ICD-10/ICD-9 coding, and other medical documentation
• Support clinic operations by filing documents, managing office supplies, and performing clerical tasks such as typing reports and data entry with proficiency in Microsoft Office tools
• Assist with medical scheduling, appointment confirmations, and follow-up reminders to optimize clinic flow

Skills

• Extensive knowledge of EMR systems including Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix or Eaglesoft for efficient documentation management
• Strong understanding of medical terminology, ICD-10/ICD-9 coding, CPT coding, and insurance billing processes
• Experience with health information management practices ensuring HIPAA compliance and confidentiality of patient data
• Proven ability to perform insurance verification accurately and handle Medicare/Medicaid billing procedures
• Bilingual skills are highly desirable to serve diverse patient populations effectively
• Prior clinic or dental office experience is preferred to ensure familiarity with healthcare workflows
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software such as Dentrix or Eaglesoft
• Exceptional customer service skills coupled with professional phone etiquette and a friendly demeanor
• Strong organizational skills for filing, documentation review, and managing multiple priorities in a busy environment
• Ability to perform 10-key typing efficiently for data entry tasks; experience with hospital or dental office management is a plus

Join our team as a Medical Office Front Desk specialist where your enthusiasm for healthcare administration will make a meaningful difference! We value proactive individuals who thrive in collaborative settings and are committed to delivering outstanding patient care through efficient office management.

Job Type: Full-time

Pay: $14.00 per hour

Mon-Friday: 9am- 5pm

Saturday : 10 am-4pm rotating saturdays

Sunday: rotating sundays Online.

Job Type: Full-time

Pay: $14.00 per hour

Work Location: In person

Salary : $14