Community Engagement Manager

The Role

We are looking for a Community Engagement Manager who is passionate about social media. The ideal candidate will be proactive, socially-savvy, and detail oriented. You should be able to react quickly in a fast paced environment, taking ownership of delivering our best work. You should be truly passionate about social media, what trends are shaping it, what best practice looks like and how brands and fans are changing the landscape.

WE ARE

A creative agency powered by social connections. That means we thrive on what's trending and creating campaigns that get people buzzing. We call it "Ideas Worth Talking About," and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald's, Adidas, Universal Studios, and YouTube.

WHY YOU'LL LOVE IT HERE

• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it's how we learn).
• From carbon offsets to community kitchens, we're passionate about making a difference.
  
  

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends - you want to create them
• A self-starter, who'll take ideas from concept to execution, navigating feedback like a pro
  
  

What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you'll guide brands by staying ahead of social trends and cultural moments. In return, you'll join a global agency dedicated to generating buzzworthy ideas for some of the world's leading brands.

What You'll Do

• Own and manage social content calendars
• Post approved content to approved channels
• Engage with communities via comments leveraging the established tone and personality of each brand
• Stay up to date with social trends and cultural moments
• Identify opportunities for brands to participate in fan-first trends, moments, and conversations
• Help inform reporting and performance insights utilizing automated and native platform tools
• Use social listening to help inform content, leveraging a strategic "comment to content" approach
  
  

Requirements

• Serial social media user who can show a deep understanding of key platforms, inclusive of best practices
• Previous experience running a social channel for a brand preferred
• Strong community management copywriting abilities
• Strong organizational and communication skills
• Based in the greater Los Angeles or NYC area
• Ability to capture content a plus
  
  

Benefits

We think you'd like it here!

• Hybrid Work (combination in-office and remote)
• Unlimited Vacation Days
• Full health benefits
• 401(k)
  
  

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Let's make great things together.

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf