What are the responsibilities and job description for the Parts Sales position at WCTractor?
Parts Sales Representative Overview
WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you'll work alongside leaders who set the standards responsible for our reputation as an industry leader. We offer a competitive salary, a comprehensive benefits package, and a 401(k) match, plus the chance to grow with a company that's been family-owned since 1939.
What You'll Do
As a Parts Sales Representative, you'll be the go-to resource for customers and service techs alike, identifying part numbers, providing quotes, and getting the right parts into the right hands quickly. Customer service is at the heart of this role, and no two days look the same.
Responsibilities include, but are not limited to:
- Greet every customer promptly and courteously, helping them find exactly what they need
- Fill parts requests accurately and efficiently for both service techs and walk-in customers
- Participate in rolling inventory checks to help keep the parts department running smoothly
- Handle difficult or emotional customer situations with professionalism and patience
- Seek out customer feedback and use it to improve service
- Respond promptly to requests for service and assistance
- Communicate clearly and persuasively, whether the conversation is easy or challenging
- Follow all company and vendor policies and procedures
Qualifications:
What You Bring
- High school diploma or equivalent
- Proficient computer skills
- A customer-service-oriented attitude
- Related previous experience
Why WCTractor
Our mission is to be the best in the eyes of our customers, employees, community, and industry, reflecting honesty, integrity, and Christian values in everything we do.
Washington County Tractor, Inc. got its start in 1939 as a Ford tractor dealership in Brenham, Texas. Today, WCTractor is a proud Kubota dealer serving Central and East Texas, offering agricultural, construction, and lawn and garden equipment, utility vehicles, and trailers. A handful of local families have owned and led the company over the decades, now the Wackmans, and that active local family ownership continues to drive our mission forward every day.