What are the responsibilities and job description for the Administration Assistant position at WCLA Insurance Company?
Responsibilities
- Provide prompt, accurate, and friendly office support/customer service.
- Maintain a strong work ethic with a total commitment to success each and every day.
Skill-Set to be Successful:
- Excellent verbal and written communication skills
- Ability to pay close attention to detail and accuracy in a fast-paced environment
- Demonstrates great organizational and follow-up skills
- Personable, great with customers in person, over the phone, and through email
- Able to resolve client issues in a professional, respectful, and friendly manner at all times
- Effective multi-tasking and good at prioritizing, working with deadlines
- Patience and the ability to stay calm and friendly when assisting clients
- Independent and self-motivated. Exercises initiative sound judgment to solve problems.
- Under limited supervision, provides timely and accurate service to clients
Qualifications:
- Minimum of 2 years of experience in the insurance industry is preferred but not required
- Strong computer skills (Outlook, Word, Excel, agency management software, quoting software)
- Reliable transportation and history of dependability
The WCLA Insurance Agency is a full service company originally established in 1985 to serve the needs of the timber industry. Since then, we have expanded the scope of our operations to include all types of insurance for both commercial and personal. We are dedicated to delivering insurance as well as risk management services to meet specific needs at the highest quality and lowest possible cost.
Due to continued growth, we're currently looking for a full-time Insurance Sales Professional.
Due to continued growth, we're currently looking for a full-time Insurance Sales Professional.
Salary : $40,000 - $50,000