Residential House Manager- Deaf Supports Program

WCI’s Deaf Supports Program is seeking a dedicated, organized, and compassionate House Manager to support Deaf and Hard-of-Hearing individuals in a residential setting. This role is ideal for someone who is passionate about empowerment, communication access, and high‑quality person-centered care.

Key Responsibilities

• Oversee daily operations of the residential program
• Provide supervision, training, guidance, and scheduling for direct support staff
• Support individuals with daily living skills, communication needs, and community engagement
• Model and promote effective communication and Deaf-friendly practices
• Ensure the home environment is safe, clean, and well-maintained
• Develop and monitor individual support plans in collaboration with the ISP team
• Maintain accurate documentation, program records, and incident reports
• Manage medication administration procedures and ensure compliance
• Assist with budgeting, household purchases, and financial tracking for the residence
• Coordinate medical appointments, transportation, and community activities
• Communicate regularly with guardians, clinicians, case managers, and agency leadership
• Participate in on-call rotation as needed
• Perform other duties as assigned by the supervisor

Qualifications

• Fluency in American Sign Language (ASL) preferred
• Experience working with Deaf and Hard-of-Hearing individuals preferred
• We welcome candidates who are willing and motivated to learn ASL
• WCI provides employer-paid ASL classes to help staff learn or strengthen their ASL skills
• Bachelor’s degree (human services preferred) with at least one year of experience in developmental disabilities and at least one year of supervisory experience.
• Or, Associates degrees in human services or related field and three years of experience in developmental disabilities and at least one year of supervisory experience.
• Or, high school diploma or equivalent and at least four years of experience in developmental disabilities and two years of supervisory experience.
• Strong communication, leadership, and problem-solving skills
• Valid driver’s license and acceptable driving record

Physical Requirements:

• Ability to stand, walk, and move for extended periods throughout the day, including stairs. Must be able to physically complete the evacuation plan while supporting Individuals.
• Frequently lift, carry, push, or pull up to 25 lbs (e.g., files, supplies, groceries)
• Occasionally lift or move up to 50 lbs (e.g., assisting with transfers, repositioning individuals, crisis prevention, pushing individuals in wheelchairs, using Hoyer lifts)
• Ability to provide hands-on support for personal care as needed per individual support plans (e.g., showering, toileting, assistance with eating)
• Ability to perform basic household tasks related to program operations (e.g., meal preparation, laundry, routine household cleaning, snow shoveling)
• Ability to operate or ride in a vehicle; driving is a requirement for most positions and includes driving agency vans, including wheelchair vans, or personal vehicles

Ability to secure wheelchairs and assistive devices as needed

What We Offer

• Supportive, inclusive, and Deaf-friendly work environment
• Professional development opportunities, including paid ASL classes
• Comprehensive benefits package (if applicable)
• Opportunities to grow within the agency

If you are passionate about supporting the Deaf community—or eager to learn and grow in this area—we would love to hear from you.

Job Type: Full-time

Pay: From $54,750.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 1 year (Required)
• DDS: 1 year (Required)

Language:

• American Sign Language (Preferred)

License/Certification:

• MAP Certification (Preferred)
• PABC (Preferred)
• First Aid/CPR Certification (Required)
• Driver's License (Required)

Work Location: In person

Salary : $54,750