Underwriting Account Manager (Small Business)

Position

WCF is an A Rated insurance carrier that is growing and is looking for an applicant that wants to join a company with a great culture, great benefits, and great employees. We have an immediate opening for someone who can demonstrate the WCF values to join our team as an Underwriting Account Manager supporting the Small Business unit. This is a full-time, non-exempt, hybrid position reporting to the Supervisor, Underwriting Support. This posting is open to internal and external candidates.

The person in this position works out of WCF's Sandy, Utah headquarters or one of the regional offices located in Roseville, CA; Boise, ID; or Denver, CO.

Responsibilities

• Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
• Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff.
• Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned.
• Bind quotes, update and upload documents as needed.
• Handle agency and customer phone calls and emails.
• Team with underwriting assistant to issue policies, endorsements, other items according to service requirements.
• Manage system created events, as assigned.
• Run and review with underwriters reports necessary to grow a profitable book of business.
• Provide a high-quality product delivered within service requirements.
• Provide excellent customer service to internal and external customers.
  
  

Qualifications

The most qualified candidate will have:

• Technically competent in workers' compensation insurance principles and terminology.
• Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
• Prior insurance work experience preferred.
• Multiline or multistate underwriting experience preferred.
• Strong analytical and problem-solving skills.
• Strong MS Office skills required, especially in Excel.
• Ability to work under pressure and without direct supervision.
• Ability to organize, prioritize, and manage multiple tasks in a timely manner.
• Excellent customer service skills; inquisitive and curious.
• Bachelor's degree or equivalent work experience.
  
  

WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP) and time off to volunteer in the local community. All employees earn 4 weeks of vacation in their first year.

Expected pay range depends on location, experience, and education.

• Idaho/Utah hourly pay range: $24 - $29.
• Colorado hourly pay range: $26 - $32.
• California hourly pay range: $28 - $34
  
  

An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.

Our People

WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive.

WCF Insurance Is an Equal Opportunity Employer

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.