What are the responsibilities and job description for the Director, National Partners position at WCF Insurance?
WCF Insurance is an “A” rated, innovative property and casualty carrier with more than a century of experience serving businesses across the Western United States. Since 1917, we have built our reputation on doing the right thing, being great at what we do, and helping others succeed. As we continue to grow, we are looking for individuals who share these values and want to contribute to delivering an excellent insurance experience.
Position
The Director, National Partners is an exempt position that reports to the SVP, Sales and Distribution. This role leads strategic relationships with national brokers, agencies, and large commercial clients to support profitable growth, client retention, and service excellence. The Director, National Partners develops and executes account strategies, collaborates with underwriting, claims, product, and sales teams to deliver tailored insurance solutions, and serves as a key liaison between WCF and its national partners. This position monitors account performance, identifies growth opportunities, supports strategic initiatives, and helps ensure the consistent execution of national account strategies across the organization.
Responsibilities
WCF Insurance offers an extensive compensation package. Benefits include:
Current WCF Employees
Please apply through the "Internal Job Postings" tab within your employee Workday account.
Values
The person in this position must demonstrate the WCF values of doing the right thing, being great at your job, and helping others succeed to fulfill the company’s mission of excellence.
Working Conditions
This position is based in an office environment with adequate temperature and lighting control. There are no known hazardous or unpleasant conditions caused by noise, dust, or other environmental factors. There are potentially high-stress situations that require meeting deadlines. The employee must meet the job attendance requirements for this position.
Our People
WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive.
WCF Insurance is an Equal Opportunity Employer
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
Position
The Director, National Partners is an exempt position that reports to the SVP, Sales and Distribution. This role leads strategic relationships with national brokers, agencies, and large commercial clients to support profitable growth, client retention, and service excellence. The Director, National Partners develops and executes account strategies, collaborates with underwriting, claims, product, and sales teams to deliver tailored insurance solutions, and serves as a key liaison between WCF and its national partners. This position monitors account performance, identifies growth opportunities, supports strategic initiatives, and helps ensure the consistent execution of national account strategies across the organization.
Responsibilities
- Build and maintain strong relationships with brokers, agents, and C-suite client stakeholders to
- Serve as the primary executive contact for national partners, ensuring high levels of client satisfaction and retention, while positioning WCF as long-term preferred carrier status within national broker networks.
- Lead strategic planning sessions with clients to align insurance solutions with business goals.
- Develop and execute multiple year account strategies to drive growth and profitability.
- Identify and pursue new business opportunities within existing accounts and through broker channels.
- Collaborate with underwriting, marketing, and product teams to craft competitive proposals and pricing strategies.
- Develop and oversee strategic initiatives such as incentive programs, pilot projects, and cross-functional campaigns.
- Monitor program performance and ROI, making data-driven adjustments as needed.
- Conduct stewardship meetings and deliver performance reports to clients.
- Ensure service plans are executed effectively and meet client expectations.
- Create and maintain a comprehensive sales playbook that includes best practices, competitive positioning, and customer engagement strategies.
- Partner with the regional vice presidents to ensure consistent executions of strategies.
- Monitor accounts for performance, loss trends, and service metrics; adjust strategies as needed.
- Oversee the delivery of customized risk control, claims, and underwriting services.
- Negotiate partnerships agreements and ensure alignment with business objectives.
- Champion innovation and continuous improvement across sales operations.
- Represent the sales organization in cross-functional leadership forums.
- Mentor and guide sales managers and service teams by creating and fostering a learning environment.
- Bachelor’s degree in business, risk management, or a related field; graduate degree preferred.
- At least eight years of experience in commercial P&C insurance with a focus on large or national accounts.
- Proven leadership and managerial skills.
- Proven success in strategic account management, underwriting, or sales leadership.
- Deep understanding of commercial P&C insurance products including Workers Compensation, General Liability Auto, and Property.
- Ability to analyze complex risk profiles and develop tailored insurance solutions.
- Excellent interpersonal and communication skills.
- Strong negotiation, presentation, and financial acumen.
- CPCU, ARM, CIC, or other relevant industry designations.
WCF Insurance offers an extensive compensation package. Benefits include:
- Medical, dental, and vision insurance.
- Company paid life insurance
- 401K with a generous 6% employer match
- Employee Assistance Program (EAP)
- Time off to volunteer in the local community
- All employees earn 4 weeks of vacation their first year.
Current WCF Employees
Please apply through the "Internal Job Postings" tab within your employee Workday account.
Values
The person in this position must demonstrate the WCF values of doing the right thing, being great at your job, and helping others succeed to fulfill the company’s mission of excellence.
Working Conditions
This position is based in an office environment with adequate temperature and lighting control. There are no known hazardous or unpleasant conditions caused by noise, dust, or other environmental factors. There are potentially high-stress situations that require meeting deadlines. The employee must meet the job attendance requirements for this position.
Our People
WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive.
WCF Insurance is an Equal Opportunity Employer
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.