What are the responsibilities and job description for the Front Desk Associate position at WBS-Healthcare?
Med Spa in Tampa seeking a Bilingual Front Office Sales Associate to join our team. We are seeking someone with 1-3 years of customer relation experience, and/or a minimum of 1 year experience working in a spa, medical or aesthetic practice a plus.
Responsibilities:
- Schedule appointments for clients and maintain appointment schedules
- Maintain accurate and up-to-date client records in our EMR/CRM system
- Answer phones promptly and maintain excellent customer service throughout the conversation
- Greet clients with a positive and welcoming demeanor, maintaining eye contact throughout interactions
- Meet and exceed individual sales goals by promoting and educating customers on our products, services, memberships, and packages
- Communicate effectively with management and complete tasks assigned by the manager
- Ability to perform job duties on a consistent basis
Qualifications:
- Minimum of 1 year of experience in a spa, medical, or aesthetic practice, or 2-3 years of front desk/sales experience
- Knowledge of computers, particularly MS Office and CRM systems
- Excellent communication skills, both written and verbal, and the ability to work hands-on with management
- Must be fluent in English and Spanish
- Friendly, outgoing personality with strong customer service skills
- Ability to perform job duties on a consistent basis
- Strong attention to detail and organizational skills
We offer an excellent pay structure and bonus system for the right candidate. If you are a motivated individual with a passion for customer service and sales, and you are ready to put your skills to work in a medical spa, we encourage you to apply for this exciting opportunity at our medical spa.
Job Type: Part-time
Pay: Up to $20.00 per hour
Experience:
- Med spa: 1 year (Preferred)
Work Location: In person
Salary : $20