Deposit Operations Clerk

Company Description

WB&T Bankshares, Inc., a three-bank holding company in South Georgia, has a legacy of service to shareholders, team members, customers, and the seven communities we are privileged to serve. Our banks offer premier products, cutting-edge technology services, and a customer experience that is second to none. We pride ourselves on fostering a supportive and innovative environment for both our employees and customers.

Primary Objective: The Deposit Operations team plays a pivotal role in ensuring the smooth operational functions of the three bank’s deposit customers. A Deposit Operations Clerk is a part of a team who rotates responsibilities at defined intervals, supporting the banks and their customers in areas such as electronic payments (ACHs, wires, etc.), insufficient funds, returned items, higher threshold deposits, and select balancing of subsequent areas.

Duties may include, but not limited to:

·        Address internal (employee) and external (customer) requests as it pertains to their accounts and/or payments

·        Assist / balance various GLs, DDAs, WIPs, GL Suspense and DDA unposted for banks

·        Monitor, work, and respond to various reports (NSFs, non-posts, returns, exceptions, cash letters, ACH, Wires)

·        Perform customer verification for high-risk electronic payments (ACH, wires, etc.) as defined in procedures

·        Support requests for subpoenas, garnishments, levies, and reclamations

·        Address DDA statement requests and research as appropriate

·        Work alongside the BSA/Compliance/Fraud department regarding any suspicious transactions or behavior

·        Monitor and work OFAC alerts

·        Process CD interest checks

·        Provide safe deposit box support (including drilling and/or in response to escheatment / abandoned property)

·        Assist (as requested) in the setup, maintenance and servicing of select Cash Management / Treasury functions (reverse positive pay, positive pay, ACH companies, wire companies, etc.)

·        Work alongside requested departments as needed on new products, upgrades or modifications

·        Participate in training for new products, upgrades, modifications, and changes

·        Stay apprised of upcoming changes in regulations or vendor adjustments

·        Comply with all laws and regulations about deposit operations and electronic banking job functions.

·        Follow all Bank Secrecy Act policies and procedures to assist in detecting and preventing money laundering and other illegal activities being conducted through the company

·        Report opportunities to streamline deposit operations processes and improve efficiency

Qualifications Required:

·        Dependable with good attendance record

·        Proficient with Excel and other Microsoft office products

·        Exposure in accounting / math skills for balancing

·        Professional communication skills

·        Confidentiality

·        Detail oriented

·        Ability to multi-task

·        Flexible

·        Some lifting up to 30 pounds

·        Ability to work in close proximity of co-workers