SUD Residential Site Specialist

Residential Site Specialist

Pay: $90,000

Reports To: Chief Clinical Officer

Who We Are

Our mission is to break the cycle of addiction and trauma for women, children and families.

Seventy years ago, Wayside Recovery, formerly The Wayside House, Inc., began with a mission to improve the quality of women’s lives.

Since then, Wayside has become an expert in delivering gender-specific and trauma-informed substance use treatment and mental health services for women and their families.

Wayside Recovery provides a holistic array of substance use treatment for adult women, including outpatient and residential substance use treatment, recovery support services, adult and children’s mental health therapy, long-term supportive housing, and family support services.

Our vision is that all women, children, and families achieve healing and hope for their future free from the effects of addiction and trauma.

About the position: The Residential Site Specialist position will provide management and direct supervision to the counselor team, following 245G guidelines in a co-occurring, substance abuse treatment program that serves women.

The Residential Site Specialist Reports to the Chief Clinical Officer

JOB RESPONSIBILITIES:

Duties including, but not limited to, the following:

·      Supervision of counseling and clinical staff, recruit, train, hire, evaluate and manage disciplinary actions as necessary. Provide coverage for these staff during illness, leaves or vacations.

·      Responsible for management and direction of 245G programming.

·      Oversee programming, schedules, day-to-day client needs and grievances.

·      Facilitate and coordinate client intakes with the Centralized Intake department.

·      Serve as the designated staff person responsible for day-to-day operations.

·      Ensure that counseling staff adhere to the Wayside Program Operating Procedures and statutes in accordance with Statute 245G.

·      Facilitate staff meetings, assist with training and education of all staff.

·      Provide direct services to clients when needed including assessments, treatment/aftercare planning, individual and group counseling, and monitoring/evaluating client progress.

·      Facilitate counseling & didactic groups, family & agency conferences as needed.

·      Attend Manager’s meeting, collaborate/provide support to agency management.

·      Maintain accurate, timely and complete records, including but not limited to, documenting client assessments, treatment plans, progress notes, aftercare plans and discharge summaries.

·      Maintain on-going communication with referral sources, including written progress reports.

·      Role model behavior, which is consistent with and supportive to people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.

·      Complete comprehensive assessments as needed.

·      Be on-call as scheduled and manage on-call clinical rotation.

·      Facilitate educational groups as needed.

·      Assist in program planning, implementation, and evaluation.

·      Identify available resources and refer clients to appropriate community services and facilitate client access to community resources.

·      Serve as a liaison to and/or provide in-services to chemical dependency and other related community service agencies as directed.

·      Train and/or supervise interns as directed.

·      Participate in in-services, workshops, coursework, and other continuing education related to quality client care.

·      Follow all Statute 245G guidelines and ensure compliance with the clinical team.

·      Provide crisis intervention/evaluation as needed.

·      Participate in on-site clinical supervision.

·      Recruit, hire, perform additional duties as assigned.

·      Manage volunteers and said processes.

·      Potential to carry a caseload as needed, depending on site needs.

·      This position may require work at alternative Wayside sites should staffing patterns require it.

·      Perform additional duties as assigned.

Daily Duties – Site Specialist  

1. Regulatory & Compliance Oversight 

• Verify documentation completion (assessments, treatment plans, group notes, discharge plans) – review, sign and approved 
• Ensure documentation and oversight on compliance for interns and ADC-T requirements and training – supervision forms are within Credible  
• Review incident reports and ensure proper reporting and uploading of documentation (MAARC, vulnerable adult, licensing, etc.) 
• Confirm required documentation for new admissions is complete daily 

2. Clinical Oversight 

• Meet with Counselor for case updates weekly  
• Review high-risk clients (suicidality, relapse risk, medical concerns) 
• Ensure treatment plans/bi-weekly individual note are updated within required timelines 
• Monitor client progress, engagement, and behavioral issues 
• Approve discharges and review continuing care plans 
• Address grievances or client complaints 
• Serve as the designated staff person responsible for day-to-day operations. 

 3. Staff Supervision & Leadership 

• Conduct daily staff check-in (huddle, staffing, meetings) 
• Address staffing gaps, call-ins, and scheduling adjustments 
• Provide supervision or coaching to team as needed 
• Monitor staff performance and professionalism 
• Support staff with crisis management or difficult client situations 
• Promote morale and reinforce trauma-informed and person-centered care 
• Attend all scheduled meetings – on time and camera on 
• Ensure all trainings, reviews, and all other assigned documents are completed within the time allotted  

 4. Admissions & Utilization Management 

• Review pending admissions and ensure eligibility criteria are met 
• Confirm insurance authorization and length of stay approvals 
• Monitor bed availability and census targets – update bed board daily  
• Communicate with referral sources as needed 
• Oversee waitlist management 

 5. Safety & Facility Oversight 

• Conduct a walk-through of the facility (cleanliness, safety hazards, maintenance issues) 
• Ensure contraband checks and safety protocols are being followed 
• Review any overnight shift reports and follow up as needed  
• Confirm food service and living environment standards are maintained 
• Address maintenance or facility repair needs 
• Order supplies as needed and within budget  

6. Administrative Oversight 

• Review daily census and revenue impact 
• Monitor overtime and staffing costs 
• Approve invoices or expenses as needed 
• Track authorizations and billing documentation compliance 
• Ensure documentation supports billing requirements 

 7. Communication & External Relations 

• Respond to emails & teams  
• Return calls (as appropriate under ROI guidelines) 
• Maintain relationships with county agencies and community partners 
• Review discharge summaries for completeness 
• Ensure referrals and aftercare appointments are documented 

8. Quality Assurance & Performance  

• Conduct mini chart audits daily (rotate caseloads) 
• Identify trends in documentation errors 
• Implement corrective coaching 
• Ensure program remains audit-ready at all times 
• Review policy adherence in clinical practice 

 9. Crisis Management (As Needed) 

• Respond to medical emergencies or behavioral crises 
• Make decisions regarding client discharge due to rule/programming violations 
• Coordinate with law enforcement or emergency services when necessary 
• Ensure proper documentation and reporting of critical incidents 

 10. Strategic & Program Development  

• Evaluate program effectiveness and culture 
• Identify staff training needs 
• Review policy updates or needed revisions 
• Work on census growth strategy 
• Support long-term program sustainability 

  QUALIFICATIONS

·      LADC or dual licensed with license in good standing.

·      Required minimum three years’ experience providing individual and group counseling to individuals with substance use disorder.

·      Pass DHS background study and meet applicable requirements and regulations.

·      Demonstrated ability to design programs and relate effectively to women of diverse economic and cultural backgrounds.

·      Understanding of HIPAA, CFR 42, Client Rights and Mandated Reporting laws.

·      Organizational skills and excellent computer/email/software skills essential.

·      Microsoft Outlook/Office experience required.

·      Need current driver’s license.

·      Strong attention to detail; thinking capabilities and humor are welcome.

·      Must be able to demonstrate an ability to be responsive in an effective manner, while maintaining a warm and supportive atmosphere.

Work Location: This is an in-person position. Hybrid/remote work is not offered for this role.

A staff member with direct contact must be free from problematic substance use for at least 1 year immediately preceding employment as a condition of employment.

This is a legal requirement for employment in licensed substance abuse treatment programs in Minnesota. 

Benefits:

Stipends for on call counselor rotation

Retirement plan- Employees who are 18 years old and work at least 20 hours per week are eligible to participate upon hire and eligible for the 4% match after 1 year of employment and must be 21 years old and work 1000 hours in the calendar year

· 403(b)

· 403(b) matching- employer match (4% match eligible after 1 year of employment and 21 years old and work at least 1000 hours in the calendar year)

Benefits- Full-time employees working 30 hours or more per week are eligible to enroll

· Health insurance -a portion of the premium is paid by the employer

· Dental insurance-paid 100% by the employee

· Vision insurance-paid 100% by the employee

· Life insurance 50K -Paid by Wayside for all full time employees

· Disability insurance, STD and LTD -Paid by Wayside for all full time employees

Voluntary Life, Hospital, Accident and Critical illness- paid 100% by the employee

PTO

· Paid time off for full time employees starting at 120 hours accrued annually

· Paid training

· Student loan forgiveness through the Public Service Loan Forgiveness program

· CEU and License renewal fee reimbursement