What are the responsibilities and job description for the Support Staff (On-Call Shifts Youth Resource Center) Manchester position at Waypoint?
On-Call Per Diem Support Staff – Youth Resource Center
📍 Manchester, NH
🕓 Per Diem | Must commit to 2 shifts per quarter (approximately 1 shift every 6 weeks)
Are you looking for meaningful, flexible work where you can make a real impact in the lives of young people — while gaining valuable experience in the human services field?
Come join our dedicated team at Waypoint’s Youth Resource Center in Manchester, NH!
We are seeking On-Call Per Diem Support Staff who can commit to working at least two shifts per quarter (about one shift every six weeks). This opportunity is ideal for someone who wants to contribute to meaningful work without the commitment of a weekly schedule. You’ll have the chance to earn extra income while helping youth in our community feel seen, safe, and supported.
About the Role
At Waypoint’s Youth Resource Center and Emergency Youth Shelter, we provide young people experiencing homelessness or housing instability with access to basic needs and compassionate support. This includes showers, laundry, hygiene products, food, and clothing.
As a Support Staff member, you’ll:
Engage directly and compassionately with youth in a trauma-informed, judgment-free way.
Provide supervision and emotional support to ensure safety and comfort for all youth using the space.
Help maintain a welcoming, respectful environment that honors the dignity and voice of every young person.
Receive comprehensive training in trauma-informed care, crisis management, CPR/First Aid, harm reduction, and Narcan administration.
You’ll be joining a passionate team committed to helping young people find stability, connection, and hope — one meaningful interaction at a time.
Minimum Job Requirements
Education: High School Diploma or equivalent.
Experience: Prior experience or understanding of vulnerable or transition-aged youth (lived experience valued and respected).
Ability to pass a criminal background check with no history of abuse, neglect, or exploitation.
Reliable, trustworthy, and self-motivated with strong judgment and communication skills.
Ability to work collaboratively within a team and maintain professionalism under pressure.
Open-minded, compassionate, and courageous — with a genuine desire to uplift youth voices.
Why Waypoint?
Waypoint has been supporting youth and young adults experiencing homelessness and housing instability in Manchester, NH for over 45 years. Our team is growing and thriving — built on a culture of compassion, learning, and belonging.
At Waypoint, all are welcome. We believe in creating a workplace where everyone’s passions, ideas, and lived experiences are valued and represented. Together, we are shaping a brighter, more equitable future for New Hampshire’s youth.
Join Us!
Start changing lives today — and discover how rewarding it feels to be part of positive community change.
💻 Apply today at www.waypointnh.org/jobs
You’ll love what you do here. 💛
Salary : $21
