Personal Care Service Provider II (PCSP II) Manchester, NH

Personal Care Service Provider II (PCSP II)

Department: Home Care Services
Reports To: Home Care Service Manager and/or Supervisor
Status: Part-time, variable hours (up to 29 hours per week)

At Waypoint, we support individuals in living safely and independently in their own homes. We are currently seeking compassionate and dependable Personal Care Service Provider II (PCSP II) professionals to join our Home Care Services team.

This role is ideal for individuals who enjoy hands-on caregiving and building meaningful relationships with clients. As a PCSP II, you will support clients who are able to direct their own care while providing essential assistance with daily living activities in a respectful, client-centered manner.

Key Responsibilities

PCSP IIs provide direct, hands-on personal care to clients, including but not limited to:

• Assisting with ambulation and safe mobility

• Hands-on support with bathing, dressing, grooming, and personal hygiene

• Fall prevention and safety monitoring within the home

• Assistance with transfers and mobility supports

• Supporting dignity, comfort, and independence during personal care tasks

• Light household tasks related to client care

• Observing and reporting changes in client condition to the care team

This position requires comfort with physical caregiving and the ability to provide care in a calm, respectful, and professional manner.

Qualifications

• Minimum of 6 months experience in a home care, personal care, or similar setting (experience with older adults or individuals with disabilities preferred)

• High school education preferred (may be waived based on relevant experience)

• Must be at least 18 years of age

• Valid driver’s license, reliable transportation, and proof of auto insurance ($50,000/$100,000 minimum)

• Ability to pass criminal and driving background checks and a pre-employment physical, including TB screening

• Completion of required onboarding, competency training, and on-site training (OST) with the nurse manager

• Smartphone with GPS capability for electronic visit verification

• Ability to lift at least 25 pounds and perform physical tasks including bending, reaching, and stair navigation

Waypoint Culture

At Waypoint, we value connection, collaboration, and care. Our team members are encouraged to:

• Build trusting relationships with clients and colleagues

• Communicate openly and respectfully

• Take accountability and work flexibly

• Embrace inclusivity, learning, and teamwork

How to Apply

Interested candidates are encouraged to apply through Waypoint’s career portal.

Join Waypoint and be part of a team where your work truly matters — supporting individuals to live with dignity, safety, and independence in their own homes.