HR Generalist

Human Resources Generalist

About Waypoint Mutual

Waypoint Mutual has been an expert in workers compensation insurance since our beginnings in 1982. We believe strong organizations are built through strong relationships. We are a forward thinking insurance organization grounded in stability, accountability, and trust, with a continued focus on evolving how we support our people.

Our culture emphasizes responsiveness, collaboration, and ownership. We are intentional about building processes that not only support the business but also create a positive and consistent employee experience. As we continue to grow, we are investing in our HR function to drive efficiency, scalability, and continuous improvement.

Position Summary

The Human Resources Generalist plays a key role in supporting and enhancing day-to-day HR operations, with a primary focus on payroll, benefits, employee support, compliance, and HR process improvement.

This position reports to and partners closely with the Human Resource Manager to support and evolve HR operations.
This role is ideal for an individual who is energized by working across multiple areas of Human Resources in a progressive, employee-centered environment. The position emphasizes process improvement, operational consistency, and building scalable HR practices. While providing support in recruiting and onboarding, the primary responsibility is to maintain and enhance foundational HR operations.

We are seeking someone who is agile, detail-oriented, and eager to grow with the organization, someone who takes ownership of their work while continuously looking for ways to improve how things are done.

Key Responsibilities

Payroll Administration

Process semi-monthly payroll, including updates, deductions, and adjustments

• Manage payroll changes, benefit deductions, and profit-sharing contributions
• Resolve payroll discrepancies and employee inquiries
• Support payroll audits and reporting needs

Benefits Administration

Manage employee benefit enrollments (new hires, annual enrollment, life events, terminations)

• Serve as primary point of contact for employee benefit questions
• Coordinate with benefits broker and track eligibility/compliance requirements
• Maintain accurate benefits records and assist with annual renewal processes

HR Administration & Compliance Maintain accurate employee records within HRIS

• Ensure compliance with documentation requirements (I-9s, employee data, etc.)
• Prepare reports and support audits
• Assist with employee handbook updates and policy administration

HR Systems & Process Improvement

• Maintain and optimize HRIS systems and workflows
• Document and improve HR processes to increase efficiency and consistency
• Create tools, templates, and resources to support employees and leadership
• Identify opportunities to streamline processes and enhance the employee experience

Recruiting & Onboarding Support

• Assist with job postings and coordination of interviews
• Support candidate communications and pre-employment steps
• Assist with onboarding preparation and new hire logistics
• Provide administrative support to recruiting efforts as needed

Qualifications

• 25 years of experience in Human Resources or a related role
• Hands-on experience with payroll processing and benefits administration
• Experience working within an HRIS system
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with a high level of discretion

Core Competencies

• Payroll & Benefits Accuracy
• Attention to Detail
• Employee Communication & Support
• Process Ownership & Organization
• HR Systems & Continuous Improvement
• Confidentiality & Judgment
• Agility & Growth Mindset
• Collaboration & Culture Contribution

What We Offer

• Opportunity to make a meaningful impact across core HR operations
• A collaborative, in-office environment with accessible leadership
• Opportunities to build and improve HR processes
• Competitive benefits and time off