What are the responsibilities and job description for the Office Support Specialist position at Waypoint Legal?
Job description:
Seeking a friendly and personable Office Support Specialist to join an established company. Excellent communication and organizational skills are a must.
Responsibilities
- Manage the day-to-day operations of the office. Examples include, but are not limited to, coordinating staff schedules for in-person phone coverage, scheduling conference room availability, managing office supplies, and any other clerical and administrative tasks necessary to maintain a professional office environment. Room for growth.
- Take ownership over the customer's first impression when arriving at the office.
- Manage phone coverage during normal office business hours. This responsibility includes:
- - answering the phones
- - redirecting calls to appropriate staff,
- - setting up appropriate out of office and voicemail messages
- Schedule and confirm appointments
- Maintain the conference rooms for upcoming appointments
- Make photocopies and scan documents
- Generate and send client engagement agreements and invoices
- Process postal mail
- Manage shredding
- Manage vendor accounts
- Prepare monthly report for ownership detailing operations of the office, e.g. supply ordering, upcoming vendor account renewal dates.
- Assist with data entry
- Collaborate closely with Intake Coordinator to ensure seamless client experiences
Experience
- Prior experience in a professional setting required; Legal or Healthcare Experience preferred
- Proficiency in Word, Excel and Outlook required
Benefits: Paid time off; Health Insurance, Vision Insurance, Dental Insurance, 401k
Ability to Commute/Relocate: Freehold, NJ 07728 (Required)
Work Location: In person
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 3 years (Required)
- Computer skills: 3 years (Required)
- Professional office: 3 years (Required)
Ability to Commute:
- Freehold, NJ 07728 (Required)
Ability to Relocate:
- Freehold, NJ 07728: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000