Essential Functions:

Data Reporting and Analysis: Create and refine reports using advanced Excel skills (pivot tables required) and ensure accurate data integration from systems such as SQL Server and Oracle. Provider operational reporting, dashboards and statistical analysis of data and determine best source of data to support data driven decision making.

Support Process Improvement: Analyze existing workflows, recommend improvements, and assist with implementing changes to streamline data reporting and related operations. Develop processes/tools to monitor and analyze data model performance to test effectiveness and to ensure accuracy, optimal performance, and data integrity.

Stakeholder Collaboration: Work closely with leadership, faculty, and staff to present clear, concise data insights. Explain concepts simply without overwhelming non-technical audiences. Collaborate with leaders and functional teams to identify opportunities for leveraging University data to drive business solutions.

Provide support and response to federal and state mandated data requests, as well as routine or ad-hoc internal and external data requests.

Other duties as assigned.

Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business, Healthcare Administration, or related field from an accredited institution preferred.

Experience:  Intermediate (3 to 4 years job-related experience).

Experience in an academic environment preferred. Equivalent combinations of education and experience will be considered.

Experience coordinating, leading, and conducting organized large-scale programs/projects.

Experience working with relational data and database management systems, developing reports, dashboards,  and data visualizations.

Knowledge of grants and contracts, finance, or HR operations, preferred.

Familiarity with tools such as MS Access, VBA, Power Bl, or Power Automate, preferred.

Experience with enterprise systems like Banner, preferred.

Knowledge, Skills, and Abilities:

COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Ability to work successfully with persons from diverse backgrounds.

PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Maturity, sound judgment and ability to handle multiple tasks simultaneously in a deadline-oriented environment.

ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.

TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferably in the higher education environment or nonprofit environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams. Demonstrated ability to translate user requirements into technical specifications and systems.

LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.

TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.