What are the responsibilities and job description for the Customer Service Manager - State Farm Agent Team Member position at Wayne Shoemaker - State Farm Agent?
Benefits:
- Opportunity for advancement
- Training & development
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free uniforms
- Paid time off
- 401(k)
BENEFITS:
As an Agent Team Member, you will receive...
- 401K
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement
- Learn and grow in a professional environment with an experienced and successful agency
- Individual mentoring and development
- Clean, safe, friendly, and positive team atmosphere.
RESPONSIBILITIES:
- Administrative Assistant
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations
- Help our Agency grow through customer acquisition and retention
- Demonstrate a strong work ethic and attendance
- Ability to be part of a Team focused environment and support meeting agency goals
- Willingness and ability to learn, and to follow directions of Team Leaders
QUALIFICATIONS:
- Complete two pre-employment assessments about 30 mins each.
- 3 years work experience
- Self-motivated and ability to work independently as well as part of a team
- Able to produce results
- Ability to multi-task
- Experience managing client relationships
- Able to effectively relate to a customer
- Bilingual - Spanish preferred
- Md State insurance licensing required
Why work at the Wayne Shoemaker Agency:
- Over 30 years experience in the insurance and financial services business
- 4.9 Google Review Star Rating
- Community involvement
- Celebrate team member birthday and successes together
- Clean, safe, friendly, and positive team atmosphere
- Individual mentoring and development
- Professional license in your name
- Come see the office at: wayneshoemaker.SFAgentJobs.com
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $40,000 - $50,000