Assistant Property Manager

Job Description

Last Updated: April 7, 2026

The Assistant Property Manager supports the Property Manager and Operations Manager in overseeing daily operations, managing tenant relations, and ensuring the financial, administrative, and physical performance of the property portfolio.

This is a client-facing role requiring strong communication, organization, problem-solving, and the ability to operate efficiently in a fast-paced environment.

At Wayland Properties, we are committed to delivering a WOW experience in every interaction.

We operate with the following core values:

• Exceed Expectations
• Teamwork
• Problem Solving
• Honesty & Integrity
• Giving

Expectations:

• Always act with professionalism and positivity
• Follow through on commitments—we do what we say we will do
• Communicate clearly and promptly
• Be resourceful—it’s okay not to know everything, but always follow up with answers
• Professional appearance (business casual) is required when representing Wayland Properties.
  

• High school diploma or equivalent
• Previous property management or related experience preferred
• Proficiency in AppFolio (or similar software), Microsoft Office and Google Drive
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Basic understanding of California landlord-tenant laws preferred

• Serve as a primary point of contact for tenants
• Respond promptly to inquiries, concerns, and maintenance requests
• Assist with lease preparation, renewals, and notices
• Coordinate showings and assist with tenant onboarding
• Escalate complex issues appropriately

• Coordinate maintenance and repairs with approved vendors
• Conduct routine property inspections
• Ensure properties are clean, safe, and compliant
• Follow up to ensure completion and quality of work

• Maintain accurate and organized files and records
• Prepare notices, correspondence, and reports
• Assist with marketing and listing updates

• Answer phones promptly and professionally:
• “Wayland Properties, this is [Name]”
• Respond to AppFolio, Zillow, and inquiry messages daily
• Schedule showings efficiently (group when appropriate)
• Process mail, rent checks, and receipts accurately
• Coordinate maintenance requests
• Communicate regularly with supervisor

Employee agrees to:

• Comply with all Fair Housing laws and regulations
• Follow all California landlord-tenant laws
• Adhere to DRE trust fund handling procedures
• Maintain strict confidentiality of tenant, owner, and company data
• Use company systems for all business communications
• Employee will not perform any activities requiring a real estate license unless properly licensed and authorized.

• Primarily office-based with fieldwork (showings, inspections)
• In-person role (no remote work permitted)
• Schedule coordinated with supervisor

• Accurate time tracking required
• No off-the-clock work permitted
• Personal phone use limited during working hours
• Mileage reimbursed for approved business use only

• Notify supervisor at least 2 hours in advance if late or absent

The Employee reports directly to Supervisor and must coordinate scheduling and daily workflow accordingly.

If interest, please email resume & cover letter to Angie Giardina at, angie@waylandproperties.co

We will be interviewing qualified, interested parties as resume's are received.