What are the responsibilities and job description for the Visual Presentation Associate position at Wayfair?
Location: Norton, MA
- Relocation assistance is not offered for this role at this time.
Schedule: Monday - Thursday (On-Site), Friday (Hybrid)
- Some out of state travel may be required.
Who We Are:
The Wayfair Visual Merchandising team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional teammates to catapult Wayfair to be the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.
About the Job:
Wayfair is seeking an experienced Visual Presentation Associate to join our team. The Visual Presentation Associate will work closely with Visual Leaders across all physical retail brands to support and implement visual merchandising initiatives. These initiatives will include seasonal merchandise changes, creative installs, signage and marketing rollouts and more. In addition, this role will own execution of VM training and development in our physical retail store teams.
The ideal candidate will have a track record of success in retail/visual presentation across multi-units, and will demonstrate an ability to confidently conduct and improve existing processes and influence home office and field teams to meet deadlines and collaborate toward a common goal. Comfortability with working in both store and corporate environments will be required to translate visual strategies into successful execution.
As Physical Retail is a new and growing team at Wayfair, the Visual Presentation Associate will need to collaborate with many partner teams, continuing to optimize processes as we grow and scale. It will require flexibility and a scrappy, roll-up-your-sleeves mentality to succeed. This role will focus primarily on supporting Wayfair’s three specialty retail brands (SRBs): AllModern, Birch Lane, Joss & Main across an expanding store fleet, but will also support Wayfair and Perigold store concepts when necessary.
What You’ll Do:
Primary responsibilities include, but are not limited to:
- In partnership with SRB VM leads, support and execute overall visual merchandising strategies within retail labs and stores, ensuring strategy is in line with brand priorities to deliver a consistent omni-channel experience.
- Support timelines and processes for seasonal visual merchandising milestones at SRB retail labs (mock stores).
- Support seasonal product placement strategy and execution in stores by implementing effective displays and shopping experiences to increase traffic, drive sales, and foster customer satisfaction.
Oversee the in-season presentation management in stores to react to product sell through, inventory levels, out-of-stocks and spatial constraints to drive executional consistency across the fleet.
- Assist in integrating seasonal marketing strategy into physical retail experience.
- Partner with Visual Communications, Merchandising, and L&D teams to deliver VM training (standards guide, floor set direction, VM styling guardrails) to the field.
- Liaise with internal partners; including Merchandising, Marketing, Promotion, Operations, and Planning/Allocations.
- Keep abreast of industry and market trends, competitive set, research lifestyle and design trends that will inform the merchandising strategy and keep each brand competitive and relevant in our ever evolving retail landscape.
- Test, learn, and evolve visual solutions and compare results.
- Support new store openings.
What You’ll Need:
- Physical retail experience required, with preferred experience in supporting New Store Openings (NSOs) and an entrepreneurial spirit.
- 2 years of visual merchandising experience
- Passion for interior design and home decor trends
- Able to collaborate across the organization to achieve objectives
- Strong multi tasking and time management skills
- A positive attitude and a willingness to learn
- Adaptability to organizational changes
- High degree of integrity and confidence in one’s abilities
- Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
- Thrives in a high-growth, ambiguous environment
- Proficiency in Excel and/or comfortability using Google Workspace and Slack
- Able to lift 40 lbs
- Travel required
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
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