What are the responsibilities and job description for the Team Member position at Wayback Burgers?
Company Description Wayback Burgers is a fast-casual restaurant brand known for uncomplicated, made-to-order burgers, french fries, and thick hand-dipped milkshakes in a comfortable, welcoming environment. Founded in 1991 in Newark, Delaware and now based in Connecticut, the brand focuses on quality, friendly service, and a nostalgic atmosphere that emphasizes community and genuine hospitality. Wayback Burgers currently operates more than 170 locations across 37 states and internationally, offering guests a consistent, enjoyable dining experience. The company is also committed to social responsibility, partnering with Boys & Girls Clubs of America and raising over $1,200,000 by donating a portion of proceeds from every burger and sandwich sold. Team Members join a growing franchise organization that values hardworking individuals and positive guest interactions.
Role Description This is a part-time, on-site Team Member role located in Allen, TX. The Team Member prepares made-to-order burgers, fries, and other menu items according to company standards, ensuring food quality, accuracy, and cleanliness. Responsibilities include taking guest orders, handling payments, and providing friendly, efficient service at the counter and in the dining area. The role also involves maintaining a clean and organized work environment, restocking supplies, and following food safety and sanitation guidelines. Team Members collaborate with coworkers and supervisors to support smooth daily operations and deliver a welcoming experience for every guest.
Qualifications
Role Description This is a part-time, on-site Team Member role located in Allen, TX. The Team Member prepares made-to-order burgers, fries, and other menu items according to company standards, ensuring food quality, accuracy, and cleanliness. Responsibilities include taking guest orders, handling payments, and providing friendly, efficient service at the counter and in the dining area. The role also involves maintaining a clean and organized work environment, restocking supplies, and following food safety and sanitation guidelines. Team Members collaborate with coworkers and supervisors to support smooth daily operations and deliver a welcoming experience for every guest.
Qualifications
- Ability to provide courteous, attentive customer service, including taking orders, answering questions, and resolving guest concerns in a professional manner.
- Basic cash handling and point-of-sale (POS) skills, with attention to accuracy when processing payments and managing receipts.
- Capability to follow food preparation procedures, safety standards, and sanitation guidelines, including maintaining clean workstations and equipment.
- Strong teamwork and communication skills, with the ability to work cooperatively in a fast-paced, high-volume environment.
- Reliability in attendance, punctuality, and adherence to scheduled shifts, including evenings, weekends, and holidays as needed.
- Physical ability to stand for extended periods, move efficiently in the kitchen and dining area, and lift moderate weights as part of daily tasks.
- Prior restaurant or customer service experience is helpful but not required; training is provided for motivated candidates.
- Commitment to maintaining a positive, inclusive, and respectful workplace aligned with Wayback Burgers’ guest-focused values.
Salary : $1,200,000