What are the responsibilities and job description for the Licensed Esthetician position at Waxing the City?
We are growing! Come join a growing and fun brand. Waxing is growing in popularity and the income potential for our cerologist is truly limitless.
Our staff are highly trained and will require 1 week of off site company paid training in either Denver or Minneapolis. Applicants must be able to travel without restrictions.
SUMMARY: The Cerologist is accountable for all service provision, waxing standards, customer service standards, and general day to day operations as it relates to client management.
ESSENTIAL FUNCTIONS:
Responsible for implementation of customer service standards for all internal and external customers.
Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives.
Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards.
Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
Support and protect our culture including teamwork, non-competitiveness, non-client thieving behavior.
Other duties as assigned in the spirit of teamwork.
Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
ADDITIONAL FUNCTIONS:
Coverage of shifts in short-notice/emergency situations (sickness, etc.)
Support front desk operations as needed.
Participate in defined community outreach requirements (volunteerism).
ROLE SCOPE AND COMPLEXITY:
The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. The Cerologist is accountable for meeting established minimal waxing and customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers). Also accountable for client retention and referral networks.
SUPERVISORY RESPONSIBILITIES:
Directly Reporting: Studio Manager
MINIMUM QUALIFICATIONS:
Required:
Current State Licensure (Esthetician, Cosmetologist)
Excellent Waxing Skills/Technique
Time Management skills
Written and Verbal skills
Team player within team environment
Exceptional Customer
ServiceSelf-Motivated
Preferred: 2 Years Waxing Experience
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $50,000 - $55,000