What are the responsibilities and job description for the Retail Shipping & Customer Service Associate position at Waxhaw Shipping Services?
Full job description
Looking for a stable job where you can grow into a leadership role?
Join a fast-paced, family-owned business where you’ll learn valuable skills in shipping, printing, and customer service—while working toward a supervisory position.
At our store, no two days are the same. If you enjoy helping people, staying busy, and learning new things, you’ll fit right in.
What You’ll Do:
- Assist customers with shipping, packaging, and business services.
- Provide friendly, solution-oriented customer service.
- Learn printing services (signs, banners, etc.).
- Handle daily tasks like stocking, organizing, and mail sorting.
- Support store operations and grow into leadership responsibilities.
What We’re Looking For:
- Customer service or retail experience.
- Strong communication and multitasking skills.
- Comfortable in a fast-paced, hands-on environment.
- Basic computer and equipment skills.
- Reliable, punctual, and team-oriented.
- Notary Public (or willing to become one).
- Willing to complete background check.
Nice to Have (Not Required):
- Experience with UPS, FedEx, USPS, or DHL.
- Leadership or supervisory experience.
- Experience in Adobe design or Canva.
Why Apply:
- Clear path to supervisory role.
- Paid training across multiple skills.
- Supportive, family-owned workplace.
- Stable hours and consistent work.
- Gain experience in shipping, retail, and printing.
Physical Requirements:
- Standing/walking for extended periods.
- Lifting packages up to 50 lbs
Apply today if you’re dependable, motivated, and ready to grow.
About US:
We are a small shipping store that offers a large variety of products and services, including greeting cards, gifts, mailbox services and more. We are your neighborhood business service center, offering many needed services under one roof.
Pay: $11.00 - $14.00 per hour
License/Certification:
- Certified Notary Public or able to get one (Preferred)
Work Location: In person
Salary : $11 - $14