WBW Coordinator

Soar with us at Wawa.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

Job Description

Job Title: WBW Coordinator

Location: Corporate

Department: Manufacturing and Engineering

Job Summary: The WBW Coordinator will control and direct the processes and operations to ensure the smooth and efficient case flow of products into and out of the AS/RS from purchased products that are built and shipped on pallets to products that are in dairy cases from the dairy and outside vendors.

Principal Duties:

• Serve as a point of contact for Dairy Plant, Perishables Warehouse, AS/RS Loadout Supervisor, Yard Jockeys, Help Desk, Wawa Direct, Marketing and Transportation.
• Proactively use the tools in the Inventory System to monitor stock level and product quality and make business decisions based on the analysis of the data. Conduct file maintenance in the Inventory System and generate reports as needed.
• Utilize and manage the function of the hardware and software for multiple operating platforms that controls the flow of production, dock assignments and order allocation.
• Ensure accurate and on-time induction and shipment of products to and from the AS/RS system by continuously monitoring stock versus shipment needs.
• Monitor System Retrieval Mechanism to ensure proper mechanical function and contact mechanic/supervisor if faults occur.
• Communicate to Supervisors and Managers when recoveries are affecting system performance so that the urgency protocol can be elevated.
• Track mechanical and operational occurrences to provide management data for analysis.
• Support and drive work practices that ensure the safety and welfare of associates assigned to the department.
• Prioritize, direct and facilitate the repair, maintenance, and safe operation of an automated storage and retrieval system.
• Establish controls in shift operations to insure compliance with sanitation guidelines.
• Participate in, lead or sponsor teams within the department to address issues that impact safety, customer service and productivity.

• Operate and run the operations to ensure on time, accurate deliveries to our customers.

• Prioritize best food safety practices by following all processes and procedures and report any food safety issues to the supervisor or manager

• Comply with all Wawa GMPs, policies and procedures.

Essential Functions:

• Ability to work well individually as well as in a team environment
• Good communication skills
• Good customer service skills
• Ability to work with little or no supervision
• Detail oriented and good organizational skills
• Ability to assist supervisor in the coordination flow of material while taking labor, transportation, orders and inventory into consideration
• Analytical ability to make judgment calls to appropriately prioritize work
• Excellent time management skills
• Professional people skills with vendor partner, internal and external customers
• Ability to work a flexible schedule which includes weekends and holidays
• Ability to use 2-way radio

Basic Qualifications:

• High School Diploma preferred
• Working knowledge of Microsoft Office Suite, especially Excel and Word

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.