General Manager

As the General Manager (GM), you’re the ultimate leader of the store—setting the vision, driving results, and inspiring your team, every day. You’ll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike. What You’ll Do: Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations. Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability. Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results. Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives. Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes. Create an inclusive, collaborative team culture focused on achievement, motivation and customer service. Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding. Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation. Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.  Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: High School Diploma or GED equivalent Flexible availability to work various shifts, including weekends, and holidays, to meet business needs Proven leadership experience in fast-paced retail, food service, or fuel environments Proven ability to coach, develop, and inspire career growth in individuals Excellent communication, customer service, and relationship-building skills Highly organized, detail-oriented, and able to manage multiple priorities independently Skilled in problem-solving, critical thinking, and decision-making Solid understanding of store financials and their impact on business performance Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results. The projected salary range for this position is $70,000-$85,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. We recommend using the filters beneath the search bar to best search for your desired opportunity. Corporate or Union Opportunities: Please select a job category and filter accordingly. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. For more questions about navigating your Workday Home and/or Wawa’s hiring process, please click here. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000 associates who have a shared purpose of “Fulfilling Lives, Every Day,” for our customers, communities and each other. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. In our journey to achieve “boundless convenience,” Wawa offers its own brand of elevated customer service that’s achieved through continued food service innovation, new store growth and digital experiences. Whether you join us as a part-time associate, store leader or corporate associate, you’ll be a part of a team that has a shared mission to put our core values first in everything we do. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. For Technical Issues please email: recruitingsupport@wawa.com.

Salary : $70,000 - $85,000