What are the responsibilities and job description for the Car Wash Team Member position at Waves Car Wash/Go! Wash?
Car Wash Team Member
Reports To: Lane Lead, Team Lead, General Manager
Job Overview:
As a Car Wash Team Member you’ll be responsible for cleaning cars, trucks and SUV’s. This includes greeting customers; preparing cars to go through the wash tunnel; drying the outside of cars and applying tire shine; vacuuming the interior and cleaning the windows, dash, door jambs, and center console. You may also be required to perform maintenance tasks for the building and property such as, but not limited to: tunnel cleaning and maintenance, groundskeeping, pressure washing, etc. You will also have the opportunity to advance through our training program and learn new skills.
Responsibilities and Duties:
- Completely and Accurately execute GO! Wash Car Wash Procedures for Express Exterior on every car, every time
- Participate in assigned duties such as cleaning, groundskeeping and tunnel maintenance as assigned by your Manager/Supervisor
- Provide excellent customer service to every customer, every time Able to perform physical tasks requiring standing, stooping, kneeling, bending, reaching, etc.
Qualifications:
Work Ethic:
- Must work as a team player and uphold GO! Wash standards of professionalism and integrity
- Must apply high standards of employee conduct. Those standards include reliability, promptness, courtesy, appearance, and professional behavior
- Must be able to put forth the best interest of the business and customer above their own
- Must be a Team Player and be able to work well on your own and with others
- Have a “Can-Do” Attitude and know that everything is “Figure-out-able”
- Must love working outdoors during all seasons and weather conditions including but not limited to: Heat, Cold, Rain, Snow and Wet Conditions
Skills:
- Experience working with customers (Hospitality, Retail etc)
- Ability to thrive in a fast paced environment
- Basic Computer and/or Point-of-Sales knowledge
- Basic Smartphone and Mobile App knowledge
- Possess a Valid Driver’s License and have reliable transportation
- Be able to speak, read and comprehend English
- Mechanical aptitude preferred but not required