Parking Officer

Waverley Council is seeking a customer- focused and community- minded Parking Officers to join our Compliance team

The role is about more than parking enforcement. As a Parking Officer, you will play an important role in supporting safety, accessibility and amenity of our local streets and public spaces.

Through a balanced approach of education, engagement and regulation, you will help residents, ratepayers, business and visitors understand and comply with parking requirements while ensuring that fair and consistent enforcement

Why join us?

• Fixed Term Contract up to 2 years
• A competitive salary in accordance with the Local Government (State) Award
• Salary: $69,903.31- $80,388.78 plus super plus applicable allowances where eligible
• Work in a collaborative, forward-thinking local government environment
• Opportunity to drive meaningful change across a vibrant community
• Wellness that works for you! From skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
• Employee Assistance Program
• Contribute to safer streets and better traffic flow

What you’ll do?

• Investigate parking and general complaints
• Conducting proactive patrols and reactive patrols throughout the LGA
• Issuing warnings, infringement notices and other enforcement actions where appropriate.
• Responding professionally and courteously to customer enquiries and concerns
• Maintaining accurate records and preparing reports as required

Essential Criteria

To be successful in this role, you will have:

• Parking experience not essential, but desirable.
• Demonstrated experience in a customer facing role with sound verbal communication and interpersonal skills.
• Proven skills in the use of MS Office, Outlook, Excel, Merit and an understanding of internal online portals.
• Proven ability to deal with sensitive issues and resolving issues in a professional manner.
• Ability to work am/pm shifts and regular weekend and PH shifts, on a 7-day roster.
• Class C drivers’ licence

Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

How to apply?

To be considered for this role, you will need to complete the following:

• A cover letter outlining your motivation for the role
• A current resume detailing your relevant experience
• Complete the online questionnaire demonstrating how you meet each of the essential criteria
• All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

Please refer to the position description for detailed information on the position and required skills and experience. For more information about the position, contact Manager, Parking Patrol, Gregory Carter, gregory.carter@waverley.nsw.gov.au

About Waverley Council

At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Customer Focus guide how we work together, deliver, lead and support our community.

We are committed to providing an accessible and inclusive recruitment process. If you require adjustments or support at any stage, please contact our People and Culture team at recruitment@waverley.nsw.gov.au.

Waverley Council is committed to providing equal employment opportunities to all candidates. We value diversity. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA ; and other minority groups.

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices