What are the responsibilities and job description for the Dental Receptionist position at Wave Dental?
Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a fast-paced dental office environment. This role requires proficiency in handling medical records, scheduling appointments, and ensuring compliance with HIPAA regulations.
Duties
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule and confirm patient appointments using Dentrix.
- Manage patient intake processes, including documentation review and insurance verification.
- Maintain accurate medical records and ensure compliance with HIPAA standards.
- Handle medical billing and coding tasks, including CPT coding and ICD-10/ICD-9 coding.
- Assist with medical collections as needed while providing excellent patient service.
- Utilize multi-line phone systems to manage incoming calls and inquiries professionally.
- Perform clerical duties such as filing, typing, and data entry using Microsoft Office and other software tools.
- Collaborate with dental staff to coordinate care plans and ensure smooth office operations.
Skills
- Strong knowledge of medical terminology, dental terminology, and health information management.
- Bilingual abilities are a plus but not required for enhancing patient communication.
- Previous experience in a dental office or clinic setting is highly desirable.
- Strong organizational skills with attention to detail for accurate documentation and scheduling.
- Exceptional customer service skills with a focus on patient satisfaction.
- Ability to handle multiple tasks efficiently in a busy environment while maintaining professionalism. We invite qualified candidates who meet these criteria to apply for the Dental Receptionist position and become an integral part of our dynamic team dedicated to providing outstanding dental care.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18