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Crisis/APS Case Manager

Waushara County
Wautoma, WI Full Time
POSTED ON 11/21/2025 CLOSED ON 1/20/2026

What are the responsibilities and job description for the Crisis/APS Case Manager position at Waushara County?

Join Our Team as a Crisis/Adult Protective Services Case Manager!

Department: Human Services

Location: Waushara County

Are you passionate about helping individuals in crisis and making a real impact in your community? Waushara County is seeking a dedicated, compassionate, and motivated Crisis/Adult Protective Services Case Manager to join our team. If you're looking for a fulfilling role where you can directly assist those in need while working in a collaborative and supportive environment, this is the opportunity for you!

Position Overview:

As a Crisis/Adult Protective Services Case Manager, you will provide critical intervention and support for individuals requiring emergency mental health services, juvenile custody intake, and adult protective services investigations. You will respond to crisis situations, assist families in need of care plans, and ensure the safety and well-being of vulnerable adults and children in your community.

Key Responsibilities:

  • Respond to crisis/emergency calls, conduct interviews, home visits, and assessments in consultation with clients, families, law enforcement, and medical professionals.
  • Assess the need for protective services, petition the court, and support placement recommendations for individuals in the least restrictive environment.
  • Monitor and manage caseloads, keeping up-to-date records and documentation.
  • Assist families and individuals with alternative care plans and placements.
  • Collaborate with the Crisis Intervention Team and other county departments/agencies to ensure comprehensive care.
  • Provide on-call emergency response as needed (averaging one week per month).

What We’re Looking For:

  • A Bachelor's or Associate degree (preferred, but not required with relevant experience).
  • Strong knowledge of social work principles, family systems, human behavior, health care, and adult protection services.
  • Effective communication skills and the ability to manage time, work independently, and make sound decisions.
  • Ability to handle stressful, potentially aggressive situations with professionalism and calm.
  • Current driver’s license and reliable transportation.

Why Join Us?

  • Make a difference every day by assisting individuals in crisis and protecting vulnerable members of our community.
  • Collaborative Environment: Work alongside passionate, dedicated professionals in a supportive and dynamic atmosphere.
  • Career Growth: Opportunities for training and skill development in crisis intervention and social work.

Wage & Benefits:

  • Hourly Wage: $24.57-$26.07/hour, depending on experience. Additional compensation for on-call shifts
  • Benefits: Comprehensive health insurance, retirement plans, generous paid time off, and professional development opportunities.

This is a challenging but incredibly rewarding opportunity to make a positive impact while growing your career in a meaningful way. We look forward to welcoming a new team member who is ready to step into this crucial role and make a lasting difference in our community!

Waushara County is an equal opportunity employer. We encourage individuals of all backgrounds to apply.

Job Type: Full-time

Pay: $26.36 - $28.12 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • Social work: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $25 - $26

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