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Child Support Specialist

WAUSHARA COUNTY, WISCONSIN - OFFICIAL BUSINESS & CAREER PAGE
Wautoma, WI Full Time
POSTED ON 6/1/2026
AVAILABLE BEFORE 6/30/2026
JOB REQUIREMENTS: FUNCTION: Under the supervision of the Child Support

Director, this position assists the Child Support Agency in meeting its

program responsibilities. Duties include but are not limited to

collecting information, maintaining records, securing court orders,

establishing and enforcing child support and medical support orders,

establishing paternity, locating and interviewing involved parties, and

working with other agencies which include but are not limited to law

enforcement, attorneys and the courts. MAJOR RESPONSIBILITIES: 1. As set

forth under Title IV-D of the Social Security Act; Develops appropriate

plans of action for case management and determines what activity is

required on a case to meet legal requirements of establishing and

enforcing child support and medical support obligations 2. Initiates

child support enforcements using the following: holding pre-trial

conferences, the use of contempt proceedings, income assignments,

certification of un-collectible cases for interception of state and

federal income tax refunds, attachment of real and personal property and

execution of judgments 3. Drafts motions, orders to show cause,

affidavits, and other legal documents for service and court action;

appears with child support attorney in court; prepares orders and

submits to court via Electronic-Filing for signature; enforces various

court, income withholding and interstate orders 4. Interviews clients,

notarizes paternity documents, coordinates scheduling of and administers

genetic tests, negotiates child support orders according to guidelines

and updates information on child\'s birth certificate with State Vital

Records Department 5. Schedules appointments and court hearings for

various child support program actions 6. Prepares child support and

paternity cases for civil litigation. Assists the Corporation Counsel in

court 7. Locates absent parents using Federal Parent Locate Service, and

other methods; obtains and verifies employment and health insurance

information regarding non-custodial and absent parents; notifies

non-custodial and absent parents of obligations, arrearages and other

matters pertaining to case 8. Enters child support data into the KIDS

system and prepares documents in the WIKIDS system 9. Maintains case

file records 10. Monitors child support payment, arrears payment and

medical insurance coverage as required and determines next step of

action to enforce child and medical support orders 11. Provides court

Testimony As Required 12. Prepares Reports, Letters And Other

correspondence relating to cases; maintains rules of confidentiality as

required 13. Provides information regarding case status to client,

support, legal counsel and administrative staff as required 14.

Initiates interstate actions with other states for the establishment and

enforcement child and medical support orders. 15. Assists other states

according to the Uniform Interstate Family Support Action (UIFSA)

guidelines. 16. Coordinates employment-oriented and parenting referrals

with numerous partnering agencies. Monitors and tracks process of

participants and reports findings. 17. Requests Guardian ad Litem

appointments 18. Maintains knowledge of current laws, rules and other

regulations pertaining to child support issues 19. Conducts initial

applicant interviews to gather facts for paternity establishment and

support payments. Reviews relevant statutes, regulations and procedures

with clients, explaining the parties\' rights and responsibilities.

Explains Child Support Agency\'s role in ensuring establishment of legal

obligation to support, including paternity determination 20. All other

duties as assigned by the Child Support Director. RESPONSIBILITY AND

AUTHORITY This position reports directly to the Child Support Director.

Responsible to maintain confidentiality, discretion and integrity,

accept responsibility, exercise judgment and diplomacy. Project a

positiv image for County Government. WORKING CONDITIONS Normal office

conditions. Primarily sedentary position, exposure to computer monitor.

Some standing, bending, minimal lifting. Repetitive motion relating to

computer work. Communications with public and employees, verbally and in

writing. Stress due to timelines, volume of work and regular contact

with members of the public, the courts, defendants and attorneys under

less than ideal conditions and in highly emotionally charged situations.

Maintain case history records and prepare reports. Refer clients to

community resources for services, such as job placement, debt

counseling, legal aid, housing, medical treatment, or financial

assistance, and provide concrete information, such as where to go and

how to apply. Address legal issues, such as child abuse and discipline,

assisting with hearings and providing testimony to inform custody

arrangements. Interview clients individually, in families, or in groups,

Assessing Their Situations, Capabilities, And Problems To Determine What

services are required to meet their needs. \*\*\*\*\* OTHER EXPERIENCE

AND QUALIFICATIONS: Education, Training and Experience Associates degree

in Criminal Justice/Paralegal or related field. One to three years\'

experience in the legal field, knowledge of legal terminology and

understanding of court procedures, computer word processing experience,

clerical and accounting skills. Training in the KIDS and CARES system,

in the State of Wisconsin, preferred. \*\*\*\*\* APPLICATION

INSTRUCTIONS: Apply Online: https://wausharawi.municipalone.com/

Salary.com Estimation for Child Support Specialist in Wautoma, WI
$54,691 to $69,149
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