District Computer Technician

WAUNAKEE COMMUNITY SCHOOL DISTRICT

Waunakee Community School District is regionally respected with 4300 students at six school sites and a commitment to providing the highest quality experience to students. We actively partner with our community and believe in our Mission: Committed to Students. Committed to Community. Committed to Excellence. Waunakee Community School District was awarded the Best Place to Work in Waunakee in 2024 by The Waunakee Tribune.

Computer Technician Summary

The district technician will be responsible for providing remote and in-person tier 2 support to the district and will require traveling between buildings. The responsibilities include installing, supporting, and maintaining workstations, peripherals, operating systems, hardware, and software applications. The district technician will work with the Network Administrator and Network Engineer in a supporting role as needed. The district technician will also assist with recording and streaming meetings. The job demands the ability to bend and lift, crouch, kneel, and walk in order to perform essential functions.

Computer Technician Qualifications

• Associates degree in a related technical field or equivalent training.
• A and Network Certifications or equivalent training and experience.
• Experience working in an academic institution, preferably K-12 education, strongly preferred.
• Demonstrated knowledge skills in information system hardware, software, and troubleshooting.
• Knowledge and experience with Google Apps for Education preferred.
• Ability and willingness to learn new systems and technology.
• Demonstrated ability in handling confidential matters in an ethical manner.
• Knowledge of principles and practices of network design and administration.
• Sound organizational skills and an ability to recognize and change work priorities in a timely fashion.
• Valid Wisconsin driver’s license is required for travel between district school buildings.

Computer Technician Essential Functions and Responsibilities:

• Provide remote and in-person support to end users through their requests for services by troubleshooting site hardware, software and wiring problems.
• Set-up, install, and maintain district computer systems. Test and install workstation hardware and software upgrades.
• Apply computer images for new hardware.
• Support Network Administrator in providing virus and malware protection and troubleshooting infections.
• Repairing chromebooks.
• Supporting Google Apps for Education.
• Set-up, install and maintain printers, computer peripherals, and their related software.
• Coordinate installation of local and web-based software and troubleshoot and resolve issues.
• Perform repair of computer hardware, printers, and peripherals, including acquisition of parts and maintaining service related records.
• Assist with maintaining the network hardware, software, networkable computer applications and files as needed.
• Coordinate the annual cleaning and preventive maintenance of district computer equipment.
• Provide basic training on hardware, operating system, and software use as needed.
• Provide technical support to tier 1 building computer assistants.
• Provide support to the Network Administrator and Network Engineer by being able to backup/restore user files on the network, shutdown and/or reboot servers in the correct sequence in case of need, perform basic administration tasks on user accounts while maintaining data integrity and network security.

OTHER FUNCTIONS:

1. Maintain currency of technological skills and knowledge base.

2. Promote a positive image of the District at all times.

3. Participate in district technology meetings as required.

4. Operate in coordination with Network Administrator and Network Engineer.

5. Perform other responsibilities as assigned by the Director of Technology

Job Type: Full time, year-round

BENEFITS:

• Health Insurance
• Onsite Employee Wellness Clinic
• Dental Insurance
• Life Insurance
• Disability Insurance
• Vision Insurance
• Flex Spending Plan (Dependent care and Medical care)
• Employer Funded Retirement HRA plan
• Wisconsin Retirement System
• Tuition Reimbursement (w/ Master's Degree)
• Sick Leave / Personal Days / Paid Holidays
• Dental Insurance
• Disability Insurance
• Life Insurance
• Flex Spending Plan (dependent care only)
• Employer Funded Retirement HRA Plan
• Employee Assistance Program
• Employee fitness facilities

Job Types: Full-time, Contract

Pay: $60,900.00 - $67,500.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $60,900 - $67,500