Service Shop Tech Leaderman (CMD-509) (2158)

Scope of Work:

Maintains production and quality by ensuring operation of machinery and mechanical equipment.  Assist Service Manager in scheduling the work that is to be performed in the shop and/or field.  With hands on approach, manages and provides assistance to service mechanics in trouble-shooting problems and provides technical guidance with construction machinery.  Ensures repaired equipment receives a quality inspection prior to leaving WPI premises.

Primary Job Responsibilities:

• Adheres to and utilizes the established Service Department management operating system for assigned work.
• Measures productivity.
• Increases output, evaluates performance and tracking mileage.
• Developes and maintains a training program for all Service Department employees.
• Established departmental goals relevant to each shop activity or department and monitors performance on a monthly basis.
• Meets with District Manager and Parts Manager at least monthly for reviewing activities, financial reports, problems, progress and mutual needs.
• Monitors the capabilities of the entire department regarding customer needs and service requirements for equipment being utilized in the territory.
• Maintains close contact and good relations with customers, may include onsite visits.
• Administers safety program in accordance with existing company, state and federal guidelines.  Conducts a monthly safety meeting and completes required reports.
• Prepares and adheres to a the company Salary Plan to provide a timely Performance Reviews and equitable increase program.
• Performs other duties or functions as requested by Management.

Minimum Qualifications:

• Must High School Diploma or equivalent, accredited trade school graduate preferred.
• Must have a minimum of 5 years of experience in the construction and mining machinery industry.

Requirements: Knowledge, Skills, and Abilities (KSA’s)

• Must have a working knowledge of the standard practices, materials, tools, and equipment used in the repair and maintenance of machinery and engines
• Must have knowledge of safety issues in the use of tools, equipment, and supplies used in repair of equipment.
• Must possess skills in the use of a variety of diagnostic testing and tuning equipment, and the use of gas and electric welding equipment
• Must be able to pass and maintain drug and alcohol testing requirement as outlined by WPI’s policy
• Must have the ability to read manuals and schematics, rebuild engines and major driveline components.
• Must maintain good client relations and have the ability to communicate with other mechanics about repair work needed.
• Must be able to pass and maintain drug and alcohol testing requirement as outlined by the Department of Transportation.
• Must be able to lift 50 pounds, and be able to bend and twist several times a day. 
• Must have the ability to work flexible hours and days.
• Must be dependable and work independently.
• Must have the ability to supervise and motivate others.
• Must have the ability to effectively evaluate others.
• Must have the ability to effectively operate overhead equipment and have good mechanical skills.
• Must have the ability to effectively operate the tools needed to repair equipment.
• Must be able to furnish all the necessary hand tools and pneumatic accessories.

Working Conditions:

• Typical hours of work Monday through Friday; 7:30 a.m. to 4:00 p.m.
• Weekend hours as necessary.
• May require work in inclement weather conditions and/or hazardous work environments.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol
WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.