Inside Sales Rep (PWR GEN-212)

Scope of Work:

Support outside sales personnel and interact with WPI customers.  Read and interpret specifications, work up quotes, pull down jobs from reporting services such as “iSqFt” and “Builders Exchange”, coordinate shipment of product, provide customer support, necessary documentation to customers, i.e. install drawings, etc.  Ensure CRM is up to date, help with disposition quotes, complete submittals, pass along leads and other related activities as required.

Primary Job Responsibilities:

• Maintain customer contact on a regular basis.
• Support sales personnel on sales needs.
• Read and interpret specifications to provide quotes.
• Participate to the fullest extent possible in the development of customer quotes.
• Make sure customer is receiving goods and services in a timely fashion.
• Maintain close relationship with customers, sales staff, service staff, and Branch Manager.
• Identify and report decision makers to sales team.
• Maintain sufficient knowledge of entire WPI products/services offerings to ensure high probability that opportunities are identified and secured and/or opportunities are passed on to the appropriate WPI team member or management.
• Report all sales leads to the appropriate management and sales teams.                                            
• Promote positive and professional relationships with all company personnel and between its’ divisions.
• Perform other duties as assigned.

Minimum Qualifications:

• Must have a minimum of ­2 year(s) previous experience or college equivalent.
• High School Diploma or GED, Bachelor’s Degree (or higher), or experience of equal value in applied discipline preferred.
• Sales or customer service experience in standby generation field preferred.

Requirements: Knowledge, Skills, and Abilities (KSAs)

• Must have a working knowledge of the above titled position and how it relates to the overall business and its’ objectives.
• Must meet goals and objectives set forth by the company.
• Must conform to company policies and procedures set forth by the company.
• Must protect the company assets and interest.
• Must comply with Federal Motor Carrier Administration rules and regulations (only if job requires.
• Must have current driver’s license and proof of insurance. (ONLY IF JOB REQUIRES)
• Must have dependable transportation. (ONLY IF JOB REQUIRES)
• Must be a self-starter and highly motivated.
• Must have the ability to work flexible hours, days, and weekends (AS NECESSARY).
• Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook).
• Must be dependable and able to work independently and as part of a team.
• Must maintain good client relations and a professional appearance.
• Must promote and maintain a clean, neat and safe work environment.
• Must have the ability to travel and stay overnight.
• Must have the ability to effectively motivate, supervise and evaluate others.
• Must accurately follow written and verbal instructions.
• Must meet minimum performance standards for all assignments.
• Must observe all safety rules and regulations.

Working Conditions:

• Typical hours of work Monday through Friday; 8 a.m. to 5 p.m.
• Ability to work extended hours, weekends (as necessary).
• Sitting; occasional bending or kneeling; lift and carry a maximum of 10 – 50 Lbs., reach overhead for light weight items.
• Office and outdoor work.
• Some temporary adjustments to starting and quitting time as work load requires.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.