Sr. Technical Instructor/Sr. Instructional Designer

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. PRINCIPAL RESPONSIBILITIES AND DUTIES: Define / develop new and revise existing training curricula for use in instructor-led, e-Learning, or mobile scenarios and interface with technical writers, product engineers, technical support, sales, marketing, and manufacturing personnel as necessary to source information, data, graphics, materials, etc. (25%) - Designer Conduct training on a wide variety of Watts Water Technologies products. (40%) - Instructor Partner with internal and external personnel to identify, understand, and resolve customer issues to ensure the delivery of the best possible training solution. (10%) - Designer Ensure training equipment, supplies, and facilities are fully operational and consistent with Watts Water Technologies quality standards and customer expectations; perform equipment maintenance / upgrades as scheduled or required. (5%) - Designer Mentors / trains other Technical Instructors / Instructional Developers to ensure Watts Water Technologies training is of the highest quality possible. (10%) - Designer Assist with development of training program policies, procedures, standards, and templates. (5%) - Designer May lead and direct the work of others to complete instructional design projects. (5%) - Designer EMPLOYEE CORE COMPETENCIES: We are committed to attracting and managing the best talent globally. We seek to attract and promote employees who demonstrate an ability and willingness to: 1. Collaborate across workgroups 2. Communicate effectively 3. Initiate positive change 4. Drive for results 5. Deliver high-quality work 6. Focus on the customer EDUCATION: Requires a bachelor's degree or equivalent (e.g., Military School Instructor). Proficiency with current PC applications / office environment MANAGEMENT: This position has no direct reports EXPERIENCE AND REQUIRED SKILLS: Instructor or Instructional Design / training development experience for construction / mechanical engineering projects / systems Minimum of 6 -10 years’ experience as a technical instructor / technical course developer / instructional designer Deep understanding of plumbing systems, backflow preventers, various types of control valves, pressure regulators, etc. Travel (35%) – Will be required to travel to field locations to develop or conduct training Experience with one of the following applications required; Articulate, Captivate, and / or Adobe Experienced with using Microsoft PowerPoint and other Microsoft Office tools Proficient in the use of Instructional Design Methodology (ADDIE) highly desirable Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874