Senior Quality Leader

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. As the Senior Quality Leader, you will guide quality culture across Watts distribution sites by providing analysis, insight, training, and coaching, directly applying quality principles to distribution business functions to enhance the customer experience. Under the guidance of the Director, Distribution Centers, you will work with distribution and manufacturing sites to achieve process improvements linked to distribution site quality, focusing on the customer and resulting in balanced, measurable improvements. As the Senior Quality Leader, you will guide quality culture across Watts distribution sites by providing analysis, insight, training, and coaching, directly applying quality principles to distribution business functions to enhance the customer experience. Under the guidance of the Director, Distribution Centers, you will work with distribution and manufacturing sites to achieve process improvements linked to distribution site quality, focusing on the customer and resulting in balanced, measurable improvements. You Will: Lead and manage standardized quality activities across distribution sites, aligned with Watts Global Quality Initiatives. Champion, measure, and report distribution quality initiatives and projects. Facilitate strategy and goal deployment across distribution sites as prescribed by Supply Chain and Global Quality Senior Leadership. Lead audits and inspections to ensure conformance and report findings. Analyze quality problems and develop a project funnel. Communicate with external suppliers, manufacturing sites, and customers on quality-related issues. Initiate and coordinate distribution quality data collection, analysis, and reporting using statistical techniques. Organize, monitor, and distribute information related to distribution quality processes including ISO 9001 standards. Evaluate and score quality within the distribution sites. Help design and evaluate distribution quality assurance systems, procedures, and statistical techniques. Conduct training on quality concepts and tools with distribution managers, supervisors, and associates. Identify and develop distribution site-level quality champions to assist with site-level functions. Detect internal and external best practices for distribution, and share them across distribution sites, manufacturing sites, and Watts leadership. You Have: A bachelor’s degree. 5 or more years of distribution or logistics experience. Experience enhancing quality systems. Hands-on experience with lean, 5S, and visual management. Experience performing auditing functions Solid project management experience. Working knowledge of operations, logistics, sales, customer service, engineering, and IT. Experience training and coaching a formal problem-solving methodology Cross-functional site leadership experience. A willingness to advance Quality certifications. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874