What are the responsibilities and job description for the First Impressions Specialist position at Watts Group, LLC?
Overall responsibilities include creating a remarkable experience for staff and guests including in-person greetings, handling telephone calls, and administrative support. Interactions should be positive and memorable, thus creating an extraordinary experience for everyone assisted by this position.
Key Responsibilities & Essential Functions:
- Maintenance of front reception area to ensure a clean and professional areas.
- Answering calls incoming to the main number, answering routine questions, taking messages and/or routing calls to the proper individual.
- Greeting visitors, answering routine questions, making visitors feel comfortable as needed.
- Procurement activities to include: standard ordering, implementation of policies and procedures and invoice approval and routing.
- Performs a broad variety of administrative tasks including, but not limited to: coordination of meeting schedules, reserving conference rooms, editing, proof-reading, document preparation and formatting, communicating with the staff, and keeping and maintaining files.
- Maintain orderliness of office environment including, presentation of conference rooms, cleanliness of breakroom, inventory levels of consumables in breakroom, loading of copier paper, and other administrative support as requested.
- Maintains office inventory of supplies and coordinates ordering as needed.
- Performs other duties as assigned.
Job Requirements/Specifications:
- 2 years of customer service experience, 1 year telephone experience preferred
- Proven excellent communication skills
- Ability to create and maintain positive relationships with internally and externally
- Strong time management skills and ability to multi-task and balance conflicting priorities
- Ability to set up systems and remain organized
- Demonstrated ability to handle confidential information appropriately
- Proficient with MS Office (Word, Excel, PowerPoint)
- Previous experience in property management or real estate office preferred
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15 - $17