What are the responsibilities and job description for the Field Service Representative - Maintenance Focused position at Watson Security?
Job Description
**As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). To be successful in this profession, you’ll need to have excellent mechanical, process and electrical know how and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more…**
**Key Characteristics (Highlight characteristics required to succeed in the role)**
**Education & Experience**
Required
**As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). To be successful in this profession, you’ll need to have excellent mechanical, process and electrical know how and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more…**
**Key Characteristics (Highlight characteristics required to succeed in the role)**
- **Conduct maintenance and Install/Replace and/or supervise the replacement of proposed equipment.**
- **Verify installation is as per drawings.**
- **Consult with customer management and operation teams**
- **Excellent mechanical know how and problem-solving skills**
- **Operate, monitor, and optimize equipment performance**
- **Meet with internal and external contributors to communicate schedules and address issues as necessary.**
- **Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation**
- **Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed**
- **Maintain site data, and update data logs daily**
- **Maintain inventory of spare parts and adequate supply of chemicals and replacement parts**
- **Monitor and maintain chemical injection systems**
- **Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements**
- **Review customer plant installations and compare against WTS reference drawings (P &IDs, electrical schematics, general arrangement, etc.)**
- **Install/Replace and/or supervise the replacement of proposed equipment.**
- **Other duties as assigned**
- **Demonstrated ability to work independently and remotely**
- **Provide customers with informal training around operation and maintenance of their system**
**Education & Experience**
Required
- **High School Diploma / GED / Home School Certification OR international equivalent 2 years’ experience of service/maintenance or equivalent in an industrial environment**
- **Valid Driver’s License**
- **Ability to gain and maintain access to sites as assigned**
- **Ability to gain and maintain TWIC card**
- **Ability to travel extensively as needed**
- **Ability to travel extensively- primarily in the posting Geographic area**
- **Ability to report to site for after hours callouts to address emergency situations**
- **Ability to cover 12 hour shifts as needed**