What are the responsibilities and job description for the Made-to-Measure Menswear Fitter position at Watson's Hat Shop & Haberdashery?
Role Overview
Watson’s Hat Shop is one of the last working heritage hat shops in America. We build custom hats by hand on original 1860s machinery, from 100% USA-made materials, for clients that include country recording artists, Netflix productions, and the official equestrian associations of Arizona. We have built a clientele that pays $799 and up for a hat because they care deeply about quality and craftsmanship.
We are building a made-to-measure menswear program inside that same shop, for that same clientele. We are looking for one experienced clothier to own it. We have entered into a partnership agreement with, America’s fastest growing made-to-measure menswear brands. The cofounder and CEO of that business is a co-owner of Watson’s.
This is not a retail associate position. You build the program, you build your book, you run your appointments, and you get paid heavily on what you produce. But you're not on your own: Every day Watson’s gets many visitors who are high-net-worth buyers. You bring the menswear expertise and the closing ability, and we bring the brand, the shop floor, and the captive audience.
The role starts at part-time until the volume is big enough for full-time. It is in-person and on-location at our Cave Creek shop, with some local travel required.
Why Watson’s
You will have a physical home base in one of the most affluent, brand-loyal communities in Arizona: Cave Creek and North Scottsdale. You will work alongside a master craftsman in a heritage manufacturing environment, which is a differentiator no Indochino or Alton Lane rep can claim. You will have a pre-warmed customer base that already self-selects for quality and custom work. And you will have the autonomy and commission structure to build something that is actually yours.
What You'll Do
- Build and own the MTM menswear program from the ground up: client intake process, fabric selection workflow, appointment structure, and delivery coordination.
- Conduct full made-to-measure consultations: full fitting using our advanced process, fabric selection across mills and weights, design customization, lifestyle and wardrobe assessment, and final styling direction.
- Cross-sell actively into the hat clientele: Watson’s existing customers are your primary prospect pool. You will develop the relationship and revenue flows between the two sides of the business.
- Manage your pipeline end-to-end: prospects, appointments, orders in production, delivery timelines, and follow-up schedules.
- Build and maintain client profiles. Document fit history, preference notes, and garment specs so that repeat orders and referrals come naturally from the relationship.
What We're Looking For
- Minimum six months of hands-on experience in made-to-measure or bespoke menswear; Not off-the-rack retail, not alterations-only. You must have personally conducted full MTM consultations and fittings before.
- Ability to build and manage your own client book. If you have never originated your own clients, this is not the right role
- Technical competency in anatomical measurement, pattern adjustment awareness, and garment specification documentation. You do not need to be a tailor, but you need to know what makes a suit fit and why
- Comfortable operating the growth stage of this program.
- Familiarity with western and Americana culture. Our customers are ranchers, horsemen, and high-net-worth buyers in the Cave Creek and North Scottsdale market.
Meaningful advantages:
- Experience working with high-net-worth or ultra-high-net-worth clients in a luxury lifestyle context
- Existing relationships in the Phoenix-Scottsdale affluent men's market
- Experience launching or building a new service line rather than maintaining an established one
- Familiarity with USA-made textiles, heritage brands, or craft manufacturing environments
Compensation and Benefits
Base salary:$50,000-$75,000 base depending on experience and existing book.
Commission: Strong commission on all MTM garment sales.
Growth: First person into the role has the clearest path to program leadership as it scales.
How to Apply
Apply directly on Indeed.
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- Employee discount
Work Location: In person
Salary : $50,000 - $150,000