Senior Operations Manager

Job Title: Senior Operations Manager

Location: US Supply - Devens

Location Type: On-Site

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This Role Will Focus On

As a member of site senior leadership team, the Senior Operations Manager is responsible for overseeing and coordinating the daily operational functions within the organization. You will play a key role in optimizing processes, ensuring efficiency, and managing resources to meet the company's objectives and customer needs.

The Senior Operations Manager plays a pivotal role in ensuring that the organization's operational functions run smoothly and efficiently.

Demonstrating exceptional people skills, you will lead, mentor, coach, inspire and empower our talented teams and individuals to continuously learn, develop and achieve their full potential

Key Accountabilities Include

• Team Leadership and Supervision: Manage and lead value stream leaders and warehouse operations, providing guidance, direction, and support. Foster a culture of teamwork, high performance, and continuous improvement.
• Process Improvement: Analyses existing operational processes, identify inefficiencies, and implement improvements to increase productivity and reduce costs.
• Resource Management: Plan and allocate resources effectively, including personnel, equipment, and materials, to meet operational requirements and goals.
• Quality Assurance: Ensure that operational activities met established quality standards and comply with regulatory requirements, focusing on the quality of products or services.
• Health and Safety Compliance: Uphold health and safety standards within the workplace, implementing and enforcing protocols to ensure a safe working environment.
• Budget Management: Contribute to the development of operational budgets, manage expenses, and ensure operational activities align with financial objectives.
• Inventory Control: Oversee inventory levels and implement strategies to maintain adequate stock while minimizing waste or excess inventory.
• Logistics and Distribution: Supervise logistics operations, including transportation, warehousing, and distribution to ensure timely and cost-effective delivery of goods to customers or internal departments.
• Reporting and Analysis: Prepare regular reports on operational performance, analyzing key performance indicators and identifying areas for improvement.
• Customer Relations: Collaborate with customer service and other relevant departments to ensure that operational activities meet customer needs and enhance satisfaction.

Skills/Experience

• Bachelor’s degree in Business Administration, Operations Management, Engineering or a related field. Advanced degrees or relevant certifications are advantageous.
• 5-10 years of experience as a Production manager or as an Operations manager or similar.
• Proficiency in process improvement methodologies and operational procedures.
• Proficiency in ERP systems. (Familiarity with order management, MRP, Capacity planning, inventory management)
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving skills and the ability to make informed decisions.
• Familiarity with budgeting and financial principles.
• Understanding of health and safety regulations and quality control processes

This position offers a salary range of ($125000 - $175000). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
• Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments .

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.