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Sales Capability Lead

Watson-Marlow - North America
Boston, MA Full Time
POSTED ON 12/16/2025 CLOSED ON 1/10/2026

What are the responsibilities and job description for the Sales Capability Lead position at Watson-Marlow - North America?

Job Title: Sales Capability Lead

Location: UK or US (For internal candidates only, we will consider applications globally)

Location Type: Remote

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Key Responsibilities

The Sales Capability Lead will be responsible for building and enhancing global sales capability across all sales job families, including Sales Engineers, Sales Managers, Customer Service, and Technical Support. This role will design and implement consistent global assessment tools, support the development of comprehensive training programs, and create a structured onboarding process to accelerate time-to-revenue for new hires. By leveraging CRM and talent data, the Sales Capability Lead will provide actionable insights to improve sales effectiveness, ensure quality of hire, and strengthen forecasting accuracy.

Key Accountabilities Include

Sales Capability Development:

  • Design and implement global assessment tools to evaluate sales competencies across all job families.
  • Review and support adjustments to existing training programs for Sales Engineers, Sales Managers, Customer Service, and Technical Support teams.
  • Review and refine technical product and application training to ensure alignment with the sales capability plan.
  • Create and manage a global sales onboarding program to accelerate new hire productivity and time-to-revenue.
  • Partner with global and regional sales leaders to ensure training and capability initiatives meet business needs.
  • Work closely with HR, Talent Development, and Commercial Excellence teams to align programs with organisational goals

Sales Skills & Process Enablement

  • Ensure sales skills training supports capability development and aligns with global standards.
  • Promote adoption of best practices and methodologies across all sales role.

Data- Driven Insights & Continuous Improvement

  • Analyze CRM and talent data to identify trends, gaps, and opportunities for improvement in sales performance and quality of hire.
  • Establish baseline data for sales activity to support accurate forecasting and pipeline visibility.
  • Provide actionable insights to leadership to inform capability strategies and resource allocation.

Skills/Experience

  • Strong understanding of sales processes, methodologies, and technical product/application training.
  • Commercial experience in a similar global role.
  • Experience of building and enhancing global sales capability across sales job families.
  • Advanced analytical skills with ability to interpret data and translate into actionable strategies.
  • Excellent communication and stakeholder management skills across global teams.
  • Strategic thinker with a proactive, results-driven mindset.
  • Collaborative and adaptable, with strong influencing skills.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

  • A competitive salary
  • Flexible working arrangements
  • A generous holiday allowance
  • Three days’ paid volunteering leave
  • Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include

  • Gender-neutral parental leave
  • 15 days of extra paid caregiver leave
  • Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
  • Menopause-friendly workplace principles and more

Learn more at spiraxgroup.com/inclusion .

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

If you require accommodations during the application process, please let us know.

Company Overview

At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
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Salary.com Estimation for Sales Capability Lead in Boston, MA
$111,959 to $150,316
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